Practice Manager

Join Enable Exercise as our Practice Manager

Are you a highly organised and passionate leader with a deep understanding of allied health operations? Enable Exercise, a leading provider of neurorehabilitation services, is seeking an experienced and dedicated Practice Manager to join our growing team in Campsie, NSW.

At Enable Exercise, we are committed to empowering individuals to regain independence, boost their mental well-being, and achieve the highest level of physical functionality possible. We provide personalised, evidence-based neurorehabilitation programs using state-of-the-art techniques and equipment, including our full-body exoskeleton. Our values of inclusion, respect, integrity, and community are at the heart of everything we do.

This is a fantastic opportunity for a dynamic individual to play a pivotal role in ensuring the smooth and efficient running of our practice, supporting our incredible team of neurophysiotherapists and exercise physiologists, and enhancing the client experience.

**About the Role**:
As our Practice Manager, you will be responsible for the overall operational leadership and management of Enable Exercise. Your role will be crucial in supporting our team to deliver exceptional, person-centred care to our NDIS, Agedcare and Medicare clients.

**Key Responsibilities**:

- **Team Management & Leadership**:

- Lead, mentor, and motivate our team of allied health professionals and administrative staff.
- Oversee recruitment, onboarding, training, and performance management.
- Foster a positive, collaborative, and supportive team culture.
- Develop and implement efficient rostering and workflow processes.
- **Practice Operations & Administration**:

- Manage all aspects of daily clinic operations, ensuring seamless client flow and service delivery.
- Implement and maintain robust policies, procedures, and quality systems.
- Oversee patient scheduling, record keeping, and information management, ensuring compliance with privacy regulations.
- Manage clinic facilities, equipment, and supplies.
- **NDIS & Medicare Expertise**:

- Demonstrate in-depth knowledge of NDIS funding, claiming, and compliance requirements.
- Manage Medicare billing processes, ensuring accuracy and adherence to MBS guidelines for allied health services.
- Stay up-to-date with changes in NDIS and Medicare regulations and adapt practice processes accordingly.
- Support clients and their families in navigating NDIS plans and Medicare rebates.
- **Financial Management**:

- Oversee revenue cycle management, including billing, invoicing, and accounts receivable.
- Contribute to budget development and monitor financial performance.
- Implement strategies to optimise financial efficiency and sustainability.
- **Client Experience & Relationship Management**:

- Ensure an exceptional client experience from initial contact through to ongoing care.
- Address client feedback and complaints promptly and professionally.
- Build and maintain strong relationships with internal and external stakeholders, including NDIS plan managers and other referrers.
- **Compliance & Risk Management**:

- Ensure compliance with all relevant industry regulations, including WHS, privacy, and professional standards.
- Identify and mitigate operational risks.
- Contribute to continuous quality improvement initiatives.

**About You**:

- Proven experience (minimum X years, e.g., 3-5 years) in a Practice Manager or similar leadership role within an allied health setting.
- Comprehensive understanding of NDIS operations, funding, and compliance.
- Demonstrated expertise in Medicare billing for allied health services.
- Strong track record of successfully managing and motivating a team.
- Exceptional organisational, administrative, and problem-solving skills.
- Excellent written and verbal communication, with the ability to interact effectively with clients, staff, and external parties.
- Proficiency in practice management software and relevant IT systems.
- A passion for delivering high-quality, person-centred care.
- Relevant qualifications in Business Administration, Health Administration, or Practice Management are highly regarded.

**Why Join Enable Exercise?**
- Be part of a compassionate and dedicated team making a real difference in people's lives.
- Work in a supportive and collaborative environment that values professional development.
- Opportunity to lead and shape the operational excellence of a growing neurorehabilitation practice.
- Competitive salary and benefits package.
- Located in Campsie, NSW, with easy access to public transport.

If you are a motivated and experienced Practice Manager looking for a rewarding challenge in a forward-thinking allied health practice, we encourage you to apply

**To Apply**:
**Applications Close**: 15th of August 2025

**Job Types**: Full-time, Part-time, Permanent

Pay: Up to $90,000.00 per year

**Benefits**:

- Employee mentoring program
- Gym membership
- Professional development assi