Road Service Patrol

6 days ago

Mile End South, Australia RAA Full time

**Generous remuneration package, including shift penalties + 5 weeks leave every 9 months**:

- **Company provided vehicle, tools, PPE & uniform + start from home options**:

- **Permanent full-time position - multiple positions available**

**Your new opportunity**

An exciting opportunity has become available for you to join an SA icon and provide professional assistance to our members and commercial customers, who experience the inconvenience of an unexpected breakdown. This role will be ideal if you enjoy providing exceptional customer service and have good diagnostic skills to help our members get back on the road.

**Responsibilities**
- Carry out roadside repairs and diagnosis using your automotive knowledge and skills
- Provide appropriate member solutions while maintaining exceptional customer service
- Be prepared, focused and courteous with every customer interaction and conduct yourself in a professional and efficient manner
- Promote all RAA Services and Product offerings when appropriate
- Receive the satisfaction of providing essential road service to our community within a time of need

**What will set you apart from the rest**

***

At RAA we hire on cultural fit first and technical fit second, however, to be successful in these roles you will need:

- Minimum trade level Certificate III in Automotive - Mechanical or Electrical (mandatory)
- Automotive industry background with a track record of exceptional customer service
- Knowledge of vehicle operation, components, and current-day diagnostic practices with a variety of makes & models of vehicles
- Ability to work **shift work**:

- Current ‘Class C’ drivers licence essential
- Must be physically fit to work in all environments, have excellent time management skills, take pride in your work and presentation, and have an eye for detail to help others

**What sets us apart from the rest**

To ensure our employees feel valued, empowered, and celebrated we provide a range of employee benefits including:

- RAA funded Drivers Licence
- Free RAA premium road service & generous discounts on all RAA products (including insurance)
- Ongoing Training & Development Opportunities & Study Support Program
- Enjoy the **benefits** of shift work on a rotating roster (6 weeks advanced notice) + 5 weeks leave every 9 months
- Company provided uniform, PPE, and the use of fully equipped, tool of trade company van

**Who we are**

As one of the state’s largest and most iconic organisations, we’re proud to make things better for members and better for our community. More than 780,000 members choose us to deliver peace of mind through our trusted range of motor, home and travel products and services. We’re also one of the state’s largest employers (and growing), with more than 1200 employees working collectively with the common goal to keep our members moving.

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