Ndis Case Manager

**NDIS Case Manager**

About Auslands Care:
Auslands Care is a registered NDIS service provider dedicated to supporting individuals with disabilities, particularly those with complex needs. We provide high-quality, tailored services to help participants live fulfilling and independent lives. We’re excited to offer an opportunity for a passionate and enthusiastic Case Manager to join the Auslands Care team

**The Role**

We are seeking a proactive and detail-oriented **Admin / Support Case Manager** to join our team. This role combines administration, case management, client engagement, and marketing responsibilities. You will play a key role in supporting our service delivery team while ensuring smooth day-to-day operations.

**Key Responsibilities**
- Onboarding new clients and maintaining accurate client documentation.
- Providing case management support, including support plan coordination.
- Assisting the Service Manager with daily operations and service delivery tasks.
- Identifying and engaging with potential participants.
- Inspecting accommodation and ensuring compliance with service standards.
- Managing leads and supporting conversion into active clients.
- Timely reporting to the HR and management.
- Handling social media platforms, campaigns, and marketing activities.
- Welcoming and professionally engaging with clients, families, and stakeholders.
- Performing additional case management duties as directed.

**What We’re Looking For**
- Previous experience in administration, case management, marketing or a similar role.
- Strong organisational and time management skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite and general computer literacy.
- Knowledge of NDIS processes.
- A professional, client-focused attitude with the ability to multitask.

**Why Join Us?**
- Supportive and inclusive team culture.
- Opportunities for professional development and career growth.
- Rewarding role where you directly contribute to participant outcomes.

**Licence/Certification**:

- First Aid Certification (preferred)
- National Police Certificate (required)
- Driver Licence (required)

**Job Types**: Full-time, Casual, Contract

Pay: From $30.00 per hour

Expected hours: 40 per week

**Benefits**:

- Professional development assistance

Work Location: In person