Nsw Ict: Penrith

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

SALES - ICT; Penrith NSW

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Imagine working in an intellectually stimulating environment for an innovation-based company that makes life better for people around the world. That’s Lilly.
- For two consecutive years (2021 and 2022), Lilly Australia has been recognised as one of the best places to work at the Australian HR Awards.
- In 2022 Lilly won the Best Corporate Social Responsibility Award at the PRIME Awards.
- For the sixth year in a row, Lilly has been recognised as one of the World’s Most Ethical Companies by Ethisphere.
- Fortune and IDEA Pharma has recognised Lilly as Number 1 in the Pharmaceutical Innovation Index.
- Diversity Inc. has recognised Lilly as number three in Top 50 Companies for diversity.

Lilly currently has one of the strongest mid-to-late stage pipelines in our history, creating greater excitement and bigger and better career opportunities throughout our organization. Join us and develop your career through a variety of powerful learning and growth experiences — and enjoy considerable perks and benefits including a variety of health and wellness programs.

Whoever you are, wherever you’re from, if you want to make life better for people around the world, you belong at Lilly.

**KEY RESPONSIBILTIES/ACCOUNTABILTIES**
- Achieve sales targets by promoting products to targeted customers
- Develop strong, long term relationships with Key Customers in the community and Hospital environment
- Ensure that a high level of customer satisfaction is achieved and maintained at all times
- Respond to customer requests in a timely and effective manner
- Promote the image of Lilly in disease state areas
- Develop & maintain excellent knowledge of disease area, products, competitors and market developments in the relevant disease state area
- Develops detailed territory business plans, based on territory analysis, to meet the planned objectives within a geographic area comprising of Hospital and community
- Develop specific territory action plans for key customers
- Enter and maintain accurate, professional records of customer interactions within a timely manner
- Be a strong team player and work collaboratively alongside all Lilly colleagues
- Able to use Technology effectively in ensuring all duties are carried out effectively
- Ensure all activities comply with legal and ethical standards and company policies
- Able to quickly build knowledge of current treatment guidelines, formulary status & institutional protocols that impact standard of care for the desired patient outcomes
- Identifies & offers multi-channel solutions that are the most meaningful to the customer and align with what the Lilly portfolio can deliver
- Lead the organisation and running of specific medical education initiatives to address customer needs

**REPORTING RELATIONSHIP**
- This role reports to the Regional Business Manager

**ENVIRONMENT & POSITION CHALLENGES**
- The role requires a high level of expertise of the Hospital and community environments, including the flow of patients.
- There is an expectation that expert technical knowledge of Insulin is needed in order to be of value to decision makers to ensure patient safety is paramount.
- A high level skill set in account management is critical to ensure resources are maximized with a geographic area.
- Collaborating with colleagues across teams will be required in building the right networks and adding value to our customers.

**KEY COMPETENCIES & SELECTION CRITERIA**
- Qualifications:_
- Tertiary qualification in science, pharmacy, nursing or business
- Prior sales or territory management experience in pharmaceutical or medical industry is required
- Most Critical Skills & Attributes:_
- Selling capability (strategic customer focus)
- Account & Stakeholder Management - An ability to manage key accounts within a geographic area and to enhance relationships, to build