Industrial Relations Adviser

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —

The Role

We are looking for an Employee and Industrial Relations Specialist to join our central Human Resources
- IR/ER team. The role is a fixed term contract role, working on Workforce Management projects. This is an exciting opportunity for a suitably qualified Employee and Industrial Relations specialist to deliver IR/ER expertise across Toll Group across Australia & New Zealand.

Located at our offices at Sydney Olympic Park, this role will provide industrial, and employee relations leadership experience, strategic and solutions focused advice and support to Workforce Management projects and initiatives.

As an Employee and Industrial Relations Specialist, you will be responsible for interpreting various awards and managing collective bargaining agreements. Your expertise will be essential in enhancing employee engagement and working collaboratively with the project team.

Key Responsibilities:
This role is responsible for providing employee and industrial relations advice for Toll Group and its associated entities.
- Proven experience in review and development of instrument interpretations across complex business landscapes, industrial disputes, demonstrated through advocacy, negotiation and persuasion skills
- Responsible for evaluating adherence to key requirements and accurate interpretation of awards and agreements and delivery of advice to specific initiatives and workforce projects
- Liaise with and support relevant specialist teams and the business to provide appropriate, accurate and timely industrial and employee relations advice
- Provide appropriate, accurate and timely advice on ad-hoc queries regarding interpretations of industrial instruments and implementation including best practice.
- Provide weekly reports on status of matters raised. Where required, provide a brief to external or internal stakeholders where matters need to be escalated
- Proven conceptual, analytical and innovative problem-solving skills that results in client focused solutions
- Proven experience in building constructive relationships to negotiate and deliver outcomes for the organisation
- Maintain current knowledge of alterations in legislation

**Qualifications**:

- Previous experience creating business proposals which address frequently occurring and complex ER, HR and IR issues
- Relevant experience in providing advice on workplace, industrial and employee relations matters
- Previous experience in a similar role will be highly regarded
- Customer orientated, good people skills and able to work with people at all levels
- Communicates and interacts regularly and transparently with employees and team members; disseminates information in a timely manner
- Tertiary qualifications in Law, Human Resource Management, Industrial/Employee Relations, Employment Law or related discipline from a recognised University are highly desirable

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.