Assistant Manager/duty Manager

4 hours ago


Greenacre, Australia Palms Hotel Chullora Full time

**About Us**
**Iris Capital** is a leading hospitality and property group with a commitment to excellence across our venues. At Iris Capital, we believe in the power of people and community. We are committed to creating a welcoming and empowering environment where our team feels valued and supported. Our focus on professional growth, high performance, and outstanding hospitality enables us to deliver extraordinary experiences for both our guests and staff.

**The Role**
We’re seeking a **Duty Manager** to join the leadership team at **The Palms Hotel**, one of Iris Capital’s **top-performing gaming venues**. This is an exciting opportunity to be part of a venue known for its strong reputation, fast-paced environment, and high standards in service and compliance.

Reporting directly to the Licensee, you’ll play a key role in overseeing daily operations, leading the team during busy trade, and ensuring a smooth and consistent customer experience across **gaming, TAB, bar, and accommodation services**. You’ll bring operational excellence, a strong work ethic, and a passion for performance.

**What We’re Looking For**
- Proven experience in a hospitality management role
- Strong knowledge of **gaming and TAB operations**:

- Current RSA, RCG & ARCG certifications (mandatory)
- Hands-on leadership approach with a high level of accountability
- Ability to lead and inspire a team in a high-volume environment
- Driven, self-motivated, and focused on results
- Excellent customer service and conflict resolution skills

**What We Offer**
- Competitive salary**:$73,000 - $85,000 + Super**:

- Opportunity to grow within a dynamic hospitality group
- Work with a passionate team at a **top-ranking gaming venue**:

- Supportive workplace culture that values initiative and teamwork

**Schedule**:

- Rotating roster including mornings, days, and evenings

**Work Authorisation**:

- Must have the right to work in Australia
- In-person role

Pay: From $73,000.00 per year

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Night shift
- Public holidays
- Rotating roster
- Shift work
- Weekend availability

Application Question(s):

- Are you able to commit to a full-time rotating roster?

Work Authorisation:

- Australia (required)

Work Location: In person


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