Personal Assistant to General Manager

**Job Number** 23017989

**Job Category** Administrative

**Location** The Westin Perth, 480 Hay Street, Perth, Western Australia, Australia

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management
**Who we are**

The Westin Perth is a rejuvenating haven with luxury accommodation and 5-star amenities located in Perth's city centre. The Westin Perth provides a refreshing location for mindful meetings or inspiring events.

The hotel’s 368 guest rooms include ten Club Suites, eight Westin Suites, five Executive Suites and one Presidential Suite. More than 2,300 square meters of versatile event space equipped with cutting-edge technology, including a Grand Ballroom.

**Your role**

Reporting to the General Manager, you will assist with the organisation of the Executive office, liaise with Senior leadership and coordinate General Manager’s schedule. This role will have a strong focus on administration support and overall organisation.

This is the perfect opportunity for a passionate individual to make a difference as the hotel transforms and expands. Beyond the day-to-day responsibilities, this role has the power to own and influence ways of working through continuous improvement initiatives.

**What we're looking for?**

You are an enthusiastic and motivated individual who loves hospitality and the vibrant hotel environment. You are a multi-tasker and can work independently, performing a wide range of complex and confidential administrative duties to support General Manager.

In this role, you will act in a **one-on-one capacity as a true right-hand support** to the hotel’s General Manager to help maximise their time and efficiency by providing organisational support to assist with prioritisation, engagement and execution of the General Manager’s duties.

**_This is a maternity leave cover role and is expected to start in May with a duration being 12 months._**

As the eyes and ears of the General Manager, your key responsibilities will include the following:

- Comprehensive inbox and diary management, filtering customer enquiries, investigating issues and liaising with customers, suppliers, and internal stakeholders to help achieve speedy resolutions and outcomes.
- Assemble executive reports for owners and area teams,
- Schedule and prepare meetings and document minutes and action items accordingly.
- Administrative support to the ANZP Business Council Chairperson (General Manager).
- Owner's communication, including accommodation bookings and any other arrangements required for their stay
- Ensuring VIP amenity requests from General Manager are handled promptly.

**Your keys to success**
- **Proven experience in an administration** or office coordinator role
- **Exceptional organisational and time management skills** - You are exceptionally organised and have strong time management skills with the ability to plan and anticipate the General Manager’s needs.
- **Proactive and highly adaptable with high attention to detail **- You will have a proactive approach to your work and be able to work calmly under pressure to manage competing deadlines. Your high accuracy and attention to detail will help you thrive in delivering high-quality business outcomes.
- **Effective communication skills** - You are a strong communicator with a natural ability to connect with various stakeholders in written and verbal forms, as well as an ability to unite and engage teams.
- **Exceptional relationship and stakeholder management skills** - You are comfortable communicating in all situations, be it face-to-face meetings with Senior Executives internally and externally, meeting and attending to customers in the office or official duties or public speaking at company events.

**What you will enjoy**

Marriott's “Life. With the Works” offers a portfolio of benefits so you can experience greater freedom to redefine a work-life balance that meets your needs. With more leave, more benefits, and more perks. Including:

- Flexible working
- Parental leave, Birthday leave, and Long service leave portability across all 30 Marriott Brands
- Enhanced superannuation
- Travel & stay benefits, including eligibility into our Bonvoy loyalty program
- Incentive, recognition, and well-being programs
- Excellent career growth and learning opportunities
- Access to EAP Services
- Marriott International is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate based on disability, veteran status or any other basis protected under federal, state or local laws_

At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as part