Events Operations Manager

1 week ago

Melbourne, Australia Ticketek Entertainment Group Full time

**About Ticketek Entertainment Group**

Ticketek Entertainment Group is a global fan experience company that tickets, promotes and delivers live experiences that are impossible to forget. In a distracted world where nothing beats real human moments, We make life better live

Our Group includes; our Fan Experience Platform (Ticketek) that sells tickets and provides value added services, Event promoting, with businesses across Touring (TEG Touring), Sport (TEG Sport), and Family Experiences (TEG Experiences and our digital business (Ovation) which focuses on delivering seamless data-driven outcomes for our fans and partners.

**The Role**

We're hiring an Events Operations Manager to bring experiences to life within our event promoting businesses. You will be responsible for overseeing the planning, production, logistics, and operational delivery of the AO Ballpark and other major TES Live events. This includes the development and implementation of detailed bump-in/out schedules, contractor management, budget oversight, and client liaison to ensure seamless execution.

We’re open to the right person joining us **on contract or in an ongoing role** - either way, you’ll be part of a team that delivers some of Australia’s most iconic family and live entertainment events

**Requirements**:
What does a day in the life look like?

**Role Responsibilities**
- Manage all event operations - from bump-in/out schedules to contractor management.
- Own budgets and ensure projects are delivered on time, safely and within margins.
- Be the key client contact, building trusted relationships with Tennis Australia and other partners.
- Lead logistics, suppliers, and on-site crews to bring large-scale activations to life.

**About You**:

- Proven event operations or production management experience.
- Strong budget and contractor management skills.
- Calm leadership under pressure with the ability to juggle multiple moving parts.
- A problem-solver and clear communicator who thrives in fast-paced environments.

**Other key considerations for this position**
- Due to the nature of this role, work is required outside of business hours and on the weekend.
- Spend extended periods of time on your feet at events

**Benefits**

**Here’s a taste of what Ticketek offers**:

- Complimentary event tickets
- Birthday and volunteering leave
- Wellbeing discounts & flu vaccinations
- Paid parental leave & free employee support (EAP)
- Global rewards and recognition
- Learning, development & career pathways
- A diverse, inclusive, and passionate team

**Equal opportunities**:
TEG is an equal opportunity employer committed to embrace diversity, respect, and care for our people and communities.

If there are any adjustments that need to be made to ensure you have a fair and equitable experience in our recruitment process, please advise us when scheduling your interview.

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