Clinical Specialist

Clinical Specialist - NSW Trauma - NSW Territory
- Great Place to Work® Certified - 2024
- Competitive salary package, flexible work practices, award winning benefits
- Continuous training and development

ABOUT THE COMPANY

THE OPPORTUNITY

An exciting opportunity has arisen for a dedicated and passionate Clinical Specialist for our NSW Trauma team with occasional travel between Newcastle, Wollongong and Canberra. You will be partnering with our customers - Orthopaedic Surgeons, Nurses and hospital staff within the surgical environment to optimise patient’s surgical outcomes. This is an exciting, varied and challenging role, which will involve developing a skillset for sales.

If you have a passion for making a difference in a clinical environment with cutting edge technology, here is your opportunity to join a successful team that will reward your success.

RESPONSIBILITIES
- Build and develop strong relationships with customers, external and internal.
- Guide and assist surgeons in the operating room through their clinical and product knowledge
- Use product knowledge to present, demonstrate, and ensure accurate utilization of DePuy Synthes products
- Partner with Sales Specialists to identify business opportunities across the portfolio in key focus accounts.
- Support customers by attending surgeries, assuring that the proper equipment is available and performing, including ways to optimize trays; Provide Operating Room and Sterile Processing Department consultation
- Troubleshoot and provide other technical assistance; handle customer requests, effectively assist with hospital billing, build/close purchase orders
- Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve on solutions/service levels. Prepare sales reports and documents as the need arises
- Carry out maintenance, tracking and effective deployment of equipment, and assets throughout assigned area ensuring product availability.
- Ensure all promotional materials are maintained in a presentable manner.
- Ensure DePuy Synthes Services and offering meet the highest quality standards.
- Focus on customer satisfaction and retention; and improving the customers’ insights into DePuy Synthes tangible and non-tangible value proposition and solutions.
- Differentiate DPS’s products versus competition by providing the customer unique insights.

**Qualifications**:
ABOUT YOU
- Tertiary qualification within Business/Marketing/Health Sciences or related fields.
- Aptitude for understanding technical devices and technology.
- The ability to impart technical information.
- A desire to move into sales and progress into a Product Specialist role.
- A creative and innovative approach with good analytical and problem-solving skills.
- Comfortable working in a team environment, but also be extremely self-motivated when working alone.
- Full & clean driving license.

COMPANY CULTURE
- Competitive remuneration package.
- Continuous training and support.
- Award-winning leadership development programs.
- Inclusive, flexible, and accessible working arrangements.
- Equal opportunity employer supporting diversity and inclusion.

WHY CHOOSE US:

- Competitive remuneration package and continuous training.
- Supportive environment with award-winning leadership development programs.
- Inclusive, flexible, and accessible working arrangements for all.

OUR BENEFITS:

- Up to 18 weeks of parental leave to support new parents.
- 4 days of volunteer leave to give back to the community.
- Option to purchase up to 2 weeks of additional annual leave for extra time off.
- Enjoy a dedicated Wellbeing Day to prioritize self-care.
- Global Wellness Reimbursement of $780 per year for healthy eating, exercise, or mindfulness activities.
- Access to an Employee Assistance Program for personal and professional support.
- Enhanced leave provisions for compassionate (caregiver) leave, providing up to 30 days of additional support.
- Life insurance coverage for added peace of mind.
- And much more...

For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.

We know that the success of our business - and our ability to deliver meaningful solutions - depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.

At Johnson & Johnson, we all belong.

Great Place to Work® Certified
- 2024

Great Place to Work® Certification recognises employers who create outstanding employee experience. The certifi