Applications Support

3 days ago

Chullora, Australia Aryzta Australia Pty Ltd Full time

**About ARYZTA**:
ARYZTA is a global leader in the supply of fresh bakery products to major retailers, food service providers and restaurants with a focus on the customer and unparalleled capabilities. These capabilities along with our passion for good food have allowed us to grow into one of the largest specialty bakery companies in the world.

Our production includes fresh baked goods such as hamburger buns and muffins for major QSRs and retail chains via our state of the art automated production facility.

Expertise in the bakery world is one of our core principles and underpins our growth strategy, which is driven by innovation, consumer trends and exceeding customers' expectations. We pride ourselves on manufacturing excellence, food safety and sustainability across all our bakeries.

An exciting opportunity has become available for an Applications Support person to join our APAC I.T department based at our head office in Chullora.

**Key Accountabilities**:

- Review and resolve ERP related support requests. (Dynamics GP and Dynamics BC365)
- Administer system access, creating, disabling, and modifying access.
- Support month end and year end processing, guide users on correct processes.
- Induct new ERP users, and train current users to optimise system use and to get consistent approach and maximise system benefits.
- Understand and support third party products and integrations connecting them to ERP
- Troubleshoot reporting issues and help with report reconciliation.
- Assist with SQL data extracts and ad-hoc report requests.
- Run maintenance tools to ensure data integrity, system security and stability.
- Assist in ERP Upgrades to current version.
- Process improvement to improve how we do things.
- Implement and configure Workflow processes.

**Critical Competencies**:

- 3-4 years’ functional software experience with Microsoft Dynamics GP
- Dynamics NAV or Dynamics 365 BC experience beneficial
- Excellent communication skills
- Degree qualification in Computer Science, Management Information Systems or Finance / Business
- Microsoft SQL Server skills
- Knowledge of Financial and Operations processes.
- Experience with report creation
- Strong customer focus
- Ability to train and mentor non-technical users
- Experience in a Manufacturing environment

We are committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives and ways of solving problems so we strive to attract and retain talent from all backgrounds and create workplaces where everyone feels empowered to bring their full, authentic selves to work.

**Salary**: $90,000.00 - $120,000.00 per year

**Benefits**:

- Parental leave

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Chullora, NSW 2190: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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