Claims Administrator

4 days ago

Sydney, Australia MAYDAY Full time

MAYDAY is excited to share our collaboration with an exceptional, highly reputable insurance brand that thrives on innovation, prioritising their clients, and delivering swift solutions.

Currently, we are in search of a proactive and approachable Claims Administrator to provide support to a team of 5 case managers within the Self-insurance department.

**_What's in it for you?_**
- **Prime Locations**: Elevate your work experience by choosing between stunning Paramatta offices, conveniently located steps away from the train station, or the vibrant city of Melbourne. The choice is yours
- **Competitive Salary**: Attractive hourly rate of up to $35per hour, plus by Superannuation.
- **5-Month Contract**: Join for a stable and rewarding 5-month period, providing an opportunity to showcase your skills in a supportive and collaborative environment. (Highly likely to extend).
- **Join a Vibrant Team**: Immerse yourself in a dynamic team that seamlessly blends hard work and a fantastic sense of humour. Be a part of a positive and inclusive culture where you're not just an employee, but a thriving team member.
- **Flexible Work Hours**: Enjoy the flexibility of Monday - Friday, 9 am - 5 pm, with a dedicated team office day on Wednesdays. This hybrid work arrangement allows you to spend 2 days in the office and 3 days working from the comfort of your home. (WFH)
- **Immediate Start (ASAP)**: Kickstart your journey without straight away

**_What will you be doing?_**
- **Working in a Small, Close-Knit Team in Self-insurance**: You'll support 5 case managers and a shared IMS/technical specialist
- **Highly Transactional Role**: Thrive in a role that plays a pivotal part in supporting administrative and data functions, where every action contributes to our collective success.

**_Key Responsibilities:_**
- **Data Management**: Ensure precise data entry and file note uploads.
- **Communication Crafting**: Create accurate communication letters.
- **Financial Handling**: Execute invoicing with precision.
- **Call Assistance**: Provide support during call overflow.
- **Claims Registration**: Excel in claims registration work.
- **Data Integrity**: Maintain data accuracy.
- **Stakeholder Engagement**: Follow up on reports and information.
- **Versatile Support**: Tackle ad hoc admin tasks.

**_What experience will you have?_**
- **Proficiency in Administration and/or Accounts Receivable**: Demonstrated experience in administrative roles and managing accounts receivable is highly regarded.
- **Customer-Centric Attitude and Adaptability**: Individuals who prioritise service and adapt willingly to assigned tasks.
- **Thriving in High-Volume and Fast-Paced Settings**: Experience in handling high workloads within a dynamic environment is a valuable asset.
- **Preference for Insurance Background**: While specific industry expertise isn't mandatory, it's a definite advantage if you have a background in workers' compensation or insurance.

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