Telecommunications Supervisor

**Melbourne, Full-time, Permanent**

**_ Calling all Data Cabling Supervisors - we want you_**
- Be part of our newly formed VIC team, working on exciting projects for industry-leading clients

**SYNDETICOM** offers over 30 years of experience delivering quality installations and solutions to the digital infrastructure space. At Syndeticom, we specialise in designing, building, and supporting world-class digital infrastructure, spanning private networks, audio + visual communication, and mission-critical data centres. We are an expanding business focused on our people and our core values of**_ Learn, Think, Grow, Connect._** We are committed to providing cutting-edge solutions and services to our clients.

**ABOUT THE ROLE**

The AV Commissioning Engineer plays a crucial role in the successful delivery of audio-visual projects. This position works closely with programmers, project managers, and field technicians to ensure systems are commissioned accurately, documented thoroughly, and delivered to the highest quality standards.
- You will be involved across the full project lifecycle from pre-deployment and testing through to client handover and training, ensuring all AV solutions meet client expectations, technical specifications, and compliance requirements.

**TASKS AND RESPONSIBILITIES**

**Commissioning**: Provide clear and accurate commissioning timelines; Providing pre-deployment commissioning of devices, with detailed documentation and labelling; Validating installation meets design criteria and documentation; IP network validation, troubleshooting and advice to network admins to aid in the deployment of high bandwidth multicast AV over IP; Device configuration to inspection test plan (ITP). Aid in the development of any new ITPs required.; Audio commissioning (tuning), using industry standard transfer function software; Troubleshooting of audio, video, lighting, network and control systems issues; Testing of AV systems to verify project requirements have been met within project timeframe.

**Documentation**:Work with the project team to develop a pre-commissioning checklist, providing a clear understanding of commissioning requirements and identifying any risks; documentation of commissioning process, issues, change management and escalations; accurate documentation of equipment configurations, passwords, serial numbers, MAC addresses, IP addresses, test results, commissioning sign offs and any other information relevant to AV system design.

**Training**:Training of clients on the use of the installed designs and systems; training and development of internal staff.

**Quality Assurance**:Regularly review and assess project installation quality against Syndeticom’s quality and safety standard; assist with the development and improvement of processes relating to project quality, commissioning and programming.

**SKILLS & EXPERIENCE**
- Bachelor’s Degree highly desirable, ideally in an Engineering or IT discipline. Alternatively, Diploma in related fields
- Optional but desirable experience with Programming - design and development of programming code i.e. AV systems incl. control, audio lighting or relevant systems
- Minimum of 5 years on commissioning experience for Audio Visual projects
- Experience deploying systems with Crestron, Extron, Q-Sys, Dante
- Demonstrated customer service experience
- Strong decision-making ability
- Advanced internal communication
- Layer 3 networking, including an understanding of IPV4, DHCP, IGMP, QoS, PTP, VLANs
- Advanced written and verbal communication
- Advanced internal communication
- Strong analytical and problem-solving skills
- Exceptional stakeholder management
- Risk, issue and dependency management
- Advanced Microsoft productivity suite skills
- Proficiency with Microsoft Excel and working with numbers

**HOW TO APPLY**
- Ready to make an impact? If you’re a results-driven team player, and join us on our exciting journey at Syndeticom