Community Experience Expert

7 days ago

Loganholme, Australia LSKD Full time

Do you love connecting with people and building genuine relationships?
- Are you customer obsessed and keen to make a difference?
- Do you have a desire to be 1% better every day?

**We are on the hunt for a customer-obsessed legend to join our Community Experience Team.**

**Our Story**

LSKD is an Australian-owned and operated, values lead, brand that prides itself in producing high-quality functional sportswear with a street aesthetic. Ever since we were founded in 2002, we’ve never been content settling for the norm. We’re constantly evolving and challenging the status quo. We strongly value the community we’ve created, that inspire us to bring to life our mission of being 1% better everyday.

**The Role**

No two days are the same, this role is perfectly suited to someone who has a passion for the customer and thrives on creating genuine connections while offering support and guidance to the LSKD Community. We’re a solutions-focused team who lead from the front, work autonomously and love leaning into all 6 core values to continuously challenge the status quo and create life changing moments for our community.

**Community Expert Responsibilities**:

- Action all community requests post purchase; order changes, address issues, and any other issues that may arise.
- Action admin-based tasks as required; Returns, manual tasks, postal issues, out of stock issues, high risk orders (potential fraud), chargebacks etc.
- Have a solution focused mindset to problem solve any pre or post purchase issues; website, returns, store enquiries etc.
- Engage with our community across all social media platforms with the purpose of bringing to life value #2 “Create a community”.
- Contribute & collaborate with the team and leaders on projects, daily operations and tasks in line with value #4 “There’s a better way to do it find it”.
- Bring the voice of the community to life across all areas of the business by communicating feedback, trends and suggestions to all other teams.
- Show up every day ready to Create a World Class Community Experience, go above & beyond and think unreasonably.

**Benefits and perks**
- Flexible Working Environment - Work-life balance is a must.
- We take our work seriously but not ourselves, we’re here to enjoy the journey along the way
- A vibrant and fun office culture, ask us about The Good Times Club
- AMAZING team discounts
- Already thinking what's next? We have a great pipeline for career development at LSKD

**Does this sound like you?

  • Community Experience Expert

    1 week ago

    Loganholme, Australia LSKD Full time

    Full Time and Casual opportunities available - Join Australia's fastest growing activewear brand - Do you thrive off of building genuine customer connections? **Benefits and perks** - A vibrant and fun team culture - Pipeline for career development with a growing brand - Epic staff discounts on our product plus other businesses we’ve built strong...

  • Aged care

    2 weeks ago

    Loganholme, Queensland, Australia Community Home Care Service Full time $72,000 - $76,000 per year

    About usA new opportunity exists for Support Workers to join our friendly Community Home Care Services team on a casual part time basis to provide services in the loganholme region. Reporting directly to the team leader for the area, you will be responsible for providing person-centered care to our clients in assisting them to maintain their independence in...

  • Community Care

    2 weeks ago

    Loganholme, Australia Right at Home Full time

    **Description**: Right at Home Greater Logan assists clients who require care services whilst living independently at home. We are passionate about delivering care for our clients and are proud of our team-focused, professional culture. With our small, close-knit team, we are looking to expand our numbers to continue providing quality care and spread our...

  • Deputy Coach

    1 week ago

    Loganholme, Australia LSKD Full time

    Join Australia's fastest growing activewear brand! - Fuse your passion for retail and flare for fitness together - Did we mention EPIC 65% product discounts? **_ Our HQ at Loganholme is the OG when it comes to LSKD retail stores. It's a community hub, a destination, a place you can collaborate with the wider business and still fulfill your love for being on...

  • Retail Educator

    2 weeks ago

    Loganholme, Queensland, Australia LSKD Full time $40,000 - $60,000 per year

    Join AU/NZ's fastest growing activewear brandFuse your passion for retail and flare for fitness togetherWork in the heart of LSKD at our HQ in LoganholmeThe perksJoin a fast growing brand and play a key role in our journeyEpic team member discounts on productPipeline for career developmentAccess to continual learning with our LSKD book library via...

  • Lskd Hq Loganholme Deputy Coach

    7 days ago

    Loganholme, Australia LSKD Full time

    Build your career in Australia's fastest growing retailer! - Never stop learning - continued focus on personal and job role development - $65k Salary + bonus potential **_ Join us at our LSKD HQ Loganholme store as our Deputy Coach (Retail Store Assistant Manager) and inspire our community to be 1% better everyday._** **The Role** Our HQ Loganholme Store...

  • Trade Counter/delivery Driver

    2 weeks ago

    Loganholme, Australia Reece Group Full time

    Trade Counter/Delivery Driver - Loganholme **About Reece Plumbing** We are Australia's leading supplier of plumbing and bathroom products with over 10 ,0 00 people located in 9 00 + branches globally. For over 100 years, we’ve supported the trade with top-quality products and expert advice, championing the vital work plumbers do every da y. **About the...

  • Support Worker

    2 weeks ago

    Loganholme, Australia Right at Home Full time

    **Description**: Right at Home Greater Logan assists clients who require care services whilst living independently at home. We are passionate about delivering care for our clients and are proud of our team-focused, professional culture. With our small, close-knit team, we are looking to expand our numbers to continue providing quality care and spread our...

  • Client Care Team Leader

    2 weeks ago

    Loganholme, Australia Invocare Full time

    **Use your compassionate nature to work with an empathetic team**: - **Work for a market leader with great benefits and a strong workplace culture** Forming part of the wider InvoCare Brand, we are the leading provider of pet cremation services in Australia with a national footprint. We proudly partner with both veterinarian practices and their clients to...

  • Casual Sales Assistant Bras N Things Loganholme

    3 days ago

    Loganholme, Australia Hanes Brands Full time

    Become a Fitting Expert with our structured bra-fit training program - Grow and develop with our focus on succession planning and developing internal team - Embrace our inclusive culture and focus on empowering our customer ABOUT BRAS N THINGS Bras N Things is Australia's leading lingerie retailer, with more than 200 stores across Australia, New Zealand,...