End to End Case Manager

Are you ready to be part of something truly innovative?

At DXC, we are thrilled to announce the launch of our new self-insurance business operation, and we are looking for talented individuals to join our growing team. This is a unique opportunity to help shape the future of our operations, as we build a customer-focused service team from the ground up. At DXC, we value collaboration, innovation, and diversity. By joining us, you’ll have the chance to contribute to projects that matter while growing your career in a dynamic and supportive environment.

This is an exciting opportunity for someone who is passionate about assisting injured employees from the initial stage of their workers' compensation claims process through to their recovery. As the Case Manager, you will be the first point of contact for employees and stakeholders, managing the intake and documentation of claims, coordinating early intervention services, and ensuring compliance with workers' compensation laws. You will manage claims from end to end and see the claims through the entire lifecycle. If you have excellent communication skills, a keen eye for detail, and a desire to make a difference in the lives of employees, this role is for you

**Essential Job Functions**:

- Execute business process transactions, focusing on accuracy and adherence to procedures.
- Collaborate with senior analysts and managers.
- Participate in process improvement projects and data analysis.
- Assist in identifying process bottlenecks and quality assurance.
- Ensure compliance with established standards and procedures.
- Support senior analysts in analyzing data trends and reporting.
- Assist in updating and maintaining process documentation.
- Work with the team to meet performance targets and quality standards.

**Basic Qualifications**:

- Bachelor's degree in a relevant field or equivalent combination of education and experience
- Typically, 2+ years of relevant work experience
- Proven experience in business process transactions
- Proficiencies in business process management and optimization
- A continuous learner that stays abreast with industry knowledge and technology

**Other Qualifications**:

- Relevant certifications (e.g., Six Sigma, PMP) or significant relevant work experience a plus

**About DXC**

**Your working environment**

Our ‘people first’ mindset comes to life offering the ultimate in working flexibility. We take a virtual first approach and our teams are spread across multiple geographies delivering a broad range of customer projects, which means we can tailor working arrangements that work for our people.

No matter where you are located, you’ll never feel alone and will always be supported with our diverse range of employee interest and social support groups. Whatever your passion, you will be amongst friends - from #PetsofDXC to photography, cycling or cooking groups, or, we welcome you to make your mark and start your own group.

**Our culture and benefits**

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training, and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.

**We are an equal opportunity employer