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Administration Officer
3 weeks ago
**Overview**:
**Work Type**:Ongoing - Full-time
**Salary**: $60,295 - $77,430
**Grade**:VPS 2
**Occupation**:Community services
**Location**:Melbourne - Northern suburbs
**Reference**:VG/DFFH/COPL/0701011
The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a
safe, respected and valued life.
Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+
equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are
disadvantaged and vulnerable.
We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across
metropolitan, rural and regional Victoria.
We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be
backgrounds and abilities..
If you’re having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large
print), please don’t hesitate to get in touch with the contact person listed
on the ad.
For more information on working with us and our recruitment process, please visit Department of Families, Fairness and
**THE ROLE**
The Administration Officer is a critical position within the office as it gives the first impression of the organisation. Administration Officers are an important part of the team and the role is instrumental in providing quality service to clients, the general public, staff and service providers of the Department.
- Reception services experience.
- Exceptionally strong organisational skills coupled with a strong problem-solving skills and ability to take initiative.
- Self-motivated underpinned by a can-do attitude.
- Highly developed interpersonal skills with the ability to forge relationships at all levels of the organisation.
- A remarkably strong team focus with responsiveness and attentiveness a strong indicator of future success.
**ACCOUNTABILITIES INCLUDE**
- As part of a team, deliver a high quality telephone and reception service to clients, service providers and members of the public by maintaining a welcoming and professional manner, acknowledging all visitors and callers, respecting diversity and responding promptly to their needs in turn.
- Assist clients who are distressed, angry or confrontational with courtesy, implementing established security procedures as required.
- Provide support through a range of administrative functions as required.
**Please open the position description to read more.**
**HOW TO APPLY**
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.
- Applications close Wednesday 20 August 2025 at 11.59pm
Posted
- 6 August 2025
