Customer Service Officer

5 days ago

Sydney Olympic Park, Australia Tassal Full time

Are you ready to start your career in Customer Service? Look no further We are looking for a full-time Customer Service Officer to join the Tassal team based in Sydney Olympic Park The position comes with the flexibility to work from home 2 days each week.

This is a fast-paced role that is essential in ensuring that we deliver an exceptional experience for our customers. You will be responsible for dealing with internal and external customers each day. With our in-depth onsite training you will be able to confidently deal with any problems that may arise in relation to your customers.

**In this role you will**:

- Ensure all orders and invoices are completed accurately and in a timely manner
- Perform inbound and outbound calling
- Work closely with key stakeholders to escalate and resolve any customer issues
- Provide customers with detailed and accurate information on products and services
- Share important information with peers, leaders and other key stakeholders
- Demonstrate Professional Selling Skills to cross sell and up sell Tassal’s products to new and existing customers
- Complete all general administrative tasks with high attention to detail and accuracy
- Utilise your prior customer service experience to interact with customers in a positive and constructive manner
- Bring a solution focused and innovative mindset, making recommendations on systems, process and procedures as appropriate
- Working rotational weekends (once every 6 weeks) and public holidays is required in this role.

**About you**

To be successful in this role you will need:

- Sound knowledge in the use of Microsoft Office products, in particular Excel, Outlook, Word, Teams and OneNote
- Exposure to ERP systems will be an advantage but full training will be provided
- Ability to problem solve and bring effective resolutions to issues
- Maintaining a high level of customer satisfaction with a true desire to help our customers
- Tech savvy and comfortable navigating multiple computer systems
- Strong attention to detail
- Confident and well spoken
- Effective communication and stakeholder engagement skills
- Strong planning and organisational skills
- Prior customer service experience

**What's in it for you?**
- Be part of a global company with expanding interests in seafood
- Access to Maxxia Rewards - an online app where you can purchase discounted movie tickets, Red Balloon Vouchers, get discount at many entertainment venues and restaurants, plus more
- Access to Workplace, Health and Wellbeing Support for yourself and your family including but not limited to Personal Challenges, Mental Health, Grief, Separation or Financial challenges.
- Paid day off for your birthday.
- Discounted Private Health Insurance with waived waiting periods.
- Discounted Seafood

**Who are we?**

Our people each contribute in different ways, embracing our business values and harnessing our can do - safely culture with purpose and intent. Our shared values are an essential part of our business culture, they define us. They underpin and guide our commitment, attitude, how we work and the quality of our products. We are passionate, we achieve together, we own it and we can do safely.

  • Customer Service Officer

    2 weeks ago

    Sydney, New South Wales, Australia Nsw Department Of Customer Service Full time

    **Customer Service Officer - multiple opportunities (Ongoing)****Grade**: Clerk 5/6**Duration**: Multiple ongoing opportunities**Closing Date**: 9:59AM Monday 19 May 2025**Location**: Parramatta Offices 2-3 days per week, with hybrid and flexible working conditions available.The Long Service Corporation (LSC) manages portable long service schemes for the...

  • Customer Service Officer

    2 weeks ago

    Sydney, New South Wales, Australia Nsw Department Of Customer Service Full time

    **Customer Service Officer****Grade**:Clerk Grade 5/6**Employment Type**:Multiple temporary dates (up to 18 months)**Location**:Gosford**Applications Close**: Monday 16th September 2024 [at 9:59am]**This role sits within the NSW Fair Trading Division in the Long Service Corporation team*******About the team**Fair Trading and Regulatory Services works across...

  • Customer Service Officer

    2 days ago

    Sydney Olympic Park, New South Wales, Australia Tassal Full time $60,000 - $80,000 per year

    Are you ready to start your career in Customer Service? Look no further We are looking for a full-time Customer Service Officer to join the Tassal team based in Sydney Olympic Park The position comes with the flexibility to work from home 2 days each week.This is a fast-paced role that is essential in ensuring that we deliver an exceptional experience for...

  • Customer Service

    5 days ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Customer Service (Facilities) Officer** **Location**:Sydney CBD and Parramatta (close to Central and Parramatta Station with flexible working options) **Clerk Grade**:3/4 Full-time, Temporary opportunity (immediate start, until 30 June 2025) **Salary range**:$79,032 to $86,539 plus super **About the Department** **The Department of Customer Service...

  • Service Officer

    3 weeks ago

    Parramatta Park, Queensland, Australia NSW Department of Customer Service Full time

    Overview Service Officer (Service Desk) - Talent Pool role at NSW Department of Customer Service. This posting is for Talent Pool applications for future opportunities within the department. Base pay and eligibility Base pay range: A$84,659.00/yr - A$92,701.00/yrTALENT POOL ONLY Clerk Grade: 3/4 Salary Range: $84,659 - $92,701 plus...

  • Customer Service Officer

    1 week ago

    Sydney, New South Wales, Australia Nsw Government -Department Of Customer Service Full time

    **Customer Service Officer, Gosford, Ongoing**- Salary starting from $75,992 + 10.5% super- Status: Full time, Ongoing role- Location: Gosford- Operational role providing onsite (face to face) customer service 5 days per week**About the role**:Deliver high quality customer service providing assistance, information and customer support services to facilitate...

  • Assistant Service Officer Payroll

    3 weeks ago

    Parramatta Park, Queensland, Australia NSW Department of Customer Service Full time

    Join to apply for the Assistant Service Officer Payroll role at NSW Department of Customer ServiceJoin to apply for the Assistant Service Officer Payroll role at NSW Department of Customer ServiceNSW Department of Customer Service provided pay rangeThis range is provided by NSW Department of Customer Service. Your actual pay will be based on your skills and...

  • Senior Service Officer Payroll

    3 weeks ago

    Parramatta Park, Queensland, Australia NSW Department of Customer Service Full time

    Join to apply for the Senior Service Officer Payroll role at NSW Department of Customer Service1 day ago Be among the first 25 applicantsJoin to apply for the Senior Service Officer Payroll role at NSW Department of Customer ServiceNSW Department of Customer Service provided pay rangeThis range is provided by NSW Department of Customer Service. Your actual...

  • Customer Service Officer

    2 weeks ago

    Sydney, New South Wales, Australia Service Stream Full time

    Primary LocationMayfield West, NSWJob Description SummaryService Stream's Utilities division are currently seeking a Customer Service Officer to join our growing company.About the RoleAbout the OpportunityService Stream's Utilities division are currently seeking a Customer Service Officer to join our growing company. In this role, you will be responsible for...

  • Regulatory Service Officer

    1 week ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Regulatory Service Officer - Response Triage and Enforceable Undertakings, SafeWork NSW** **Grade**: Clerk 3/4 **Salary**: $84,659 - $92,701 + Superannuation **Location**: Gosford or Parramatta **Term**: Ongoing **Closing Date: Monday 22nd September 2025 (9:59 AM)** **About the Role** The Investigations and Enforcement Directorate is responsible for...