
Customer Support Consultant
1 week ago
Join an established and growing international consultancy business who specialise within the insurance & e-commerce industries.
**The Company**
We are proud to be partnering with an owned leading international supplier of e-commerce and software solutions. This organisation provides product support and consultancy to more than 2500 customers across the world and help develop innovative technology strategies and solutions to a wide range of customers. Due to company expansion, our client is on the lookout for 2 Customer Service Superstars to join their team.
**The Role**
Reporting directly to the Divisional General Manager, you will be heavily involved in the rolling out of their new cloud platform and working closely with a range of internal stakeholders. Your day-to-day duties will include, but will not be limited to the following:
- Respond to customer finance queries regarding general invoicing, trust balancing and ADP codes.
- Assist the support team lead to train and upskill members of the wider team.
- Manage relationships with clients and industry partners.
- Maintaining and updating technical reference material including accounts reference guides and other materials.
- Organise, schedule and complete smooth transition of new system update.
**Key benefits**
- Opportunity to take your lead, work independently & make key commercial decisions.
- Working from home flexibility.
- Excellent salary package on offer.
- Access to ongoing training and development opportunities.
- Great hours & work life balance initiatives.
**Your Profile**
You have demonstrated Customer Service experience, with keen problem-solving skills and the ability to effectively communicate with a wide range of stakeholders and customers.
Key selection criteria include:
- Insurance Industry experience desirable but not essential.
- Highly proficient in all Microsoft Applications/ and CRM Systems.
- Capability to think laterally and make sound decisions autonomously.
- Experience ideally within Finance & Accounting.
- Desire to assist people and exceed customer expectations.
**Job Reference No: 06830-0012923775LW
-
Positive Behaviour Support Practitioner
1 week ago
Surrey Hills, Australia Able Australia Full time**Job no**: 494518 **Work type**: Permanent **Location**: National Office - Surrey Hills, Melbourne **Categories**: Allied Health and Positive Behaviour Support **Seeking a Behaviour Support Practitioner to join our multidisciplinary team of therapists supporting participants with a range of disabilities.** Are you passionate about investigating and...
-
Customer Service Officer
9 hours ago
Surrey Hills, Australia ONCALL Group Australia Full time2/660 Canterbury Road, Surrey Hills, VIC, Australia, 3127 Full time Our mission is to Delivery Peace of Mind, improving lives in an inclusive, connected way. We stand for human rights, a Zero Tolerance approach to harm, abuse and neglect, child safety and promoting independence. We attract and retain the best people because each person we support deserves...
-
Sales Support Specialist
1 week ago
Surrey Hills, Victoria, Australia ACRWORLD Full time $104,000 - $130,878 per yearThe OpportunityJoin a leading company at the forefront of delivering high-quality solutions to the energy sector. ACRWORLD are seeking a proactive Sales Support Specialist to play a crucial role in ensuring seamless operations by managing orders, coordinating logistics, and supporting customer relationships and making sure the admin function is running...
-
Female Support Worker
1 week ago
Surrey Hills, Australia Auslife Care Full timeWe are looking for a casual worker to join our team to help support one of our clients - male who runs an ice cream shop - Surrey Hills. Help the client with customer service, you'd be at the register, money handling and help clean. A little bit of customer service experience would be ideal to help the client with smoothly running the business. Hours are...
-
Customer Success Consultant
2 days ago
Gregory Hills, Australia Straticom Full time**Who are we?** At Straticom, our mission is to deliver exceptional professional services and ongoing support of Genesys cloud, an industry leading true cloud based contact centre software. We support over 50 businesses across Australia and New Zealand in a range of industries to connect with their customers through integrated communication...
-
Simulator Assembler
2 weeks ago
Surrey Hills, Australia DIG Options Full time**Job Title**: Simulator Assembler & Technical Support Specialist **Location**: Trak Racer HQ, Surrey Hills, Victoria **Hours**: Full-Time, Flexible (8-hour shifts starting between 7am and 9am) **About Us**: Trak Racer is the world's leading manufacturer of high-end racing and flight simulators. We pride ourselves on producing top-quality products used by...
-
Medical Receptionist Surrey Hills Casual
2 days ago
Surrey Hills, Australia For Health Group Full timeAbout ForHealth At ForHealth, we’re committed to delivering quality, accessible healthcare across Australia. With 95+ medical centres and a network of 1500+ independent practitioners, we provide 8+ million patient consultations annually. As part of the ForHealth Group, we’re focused on innovation, culture, and exceptional patient care. The Opportunity We...
-
Practice Manager Surrey Hills Fulltime
8 hours ago
Surrey Hills, Australia For Health Group Full timeThe Company ForHealth Medical Centres is an industry leader in quality, accessible healthcare. We have a nationwide network of 70+ medical centres and 1300+ independent health practitioners. Our independent health practitioners offer their patients a lifetime of holistic care and provide 7+ million patient consultations annually. We are proudly part of the...
-
Surrey Hills, Australia For Health Group Full timeThe Company ForHealth Medical Centres is an industry leader in quality, accessible healthcare. We have a nationwide network of 70+ medical centres and 1300+ independent health practitioners. Our independent health practitioners offer their patients a lifetime of holistic care and provide 7+ million patient consultations annually. We are proudly part of the...
-
Disability Support Worker
1 week ago
Surrey Hills, Australia 9D Care Full time**9D Care **offers a range of supports and assistance to a variety of local residents, including help at home, social inclusion and community participation. We are looking for people who can provide practical and emotional help to others, calling on their own real-life experiences to build rapport and relationships. Your support will enable our clients to...