Rostering

2 weeks ago


Shellharbour, Australia SLS Business and Scheduling Solutions Pty Ltd Full time

We specialise in providing efficient and effective after-hours scheduling services to businesses of all sizes across Australia. Due to an increase in business, we are looking to hire two individuals for rostering positions within our team to roster for hospitals, aged care, group homes, disability and home care support companies Australia wide.

As an after-hours service provider we operate primarily during mornings, nights and throughout the weekend. **We do not offer daytime shifts during the week.**

Given the industries we provide support for, this role would be perfect for someone pursuing studies in the medical or community service fields.

**Rostering - what is the role?**

Our job is to maintain the rostering/schedules we are given, and to ensure our clients are properly cared for.

**Requirements**:

- Available to work both Saturday & Sunday, AM or PM shifts
- Available to work Friday PM shift, between 1600-0100
- Previous rostering experience
- At least 2 years of admin experience
- Excellent communication and interpersonal skills
- Ability to prioritise tasks while maintaining a strong attention to detail
- Good computer skills and ability to learn and use various scheduling software systems
- Ability to manage interactions with clients in crises
- Ability to calmly and effectively handle and resolve client concerns & de-escalate situations where necessary
- Capable of working both independently and as part of a team
- Ability to carry out assigned tasks and proactively seek out work during downtime

**Key Responsibilities**:

- Enter shift requests into the system as they come through and work on filling them
- Create and maintain an open and clear path of communication with the agencies and facilities requesting shifts
- Help assist clients with their enquiries
- Complete thorough and accurate handovers while on shift

Office is located in Shellharbour Village. **Applicants must be able & willing to travel to the office for shifts.**

**Job Type**: Casual

Pay: $35.00 - $42.00 per hour

Expected hours: 15 per week

Schedule:

- Afternoon shift
- Evening shift
- Every weekend
- Night shift

**Experience**:

- Rostering or Admin: 2 years (required)

Work Authorisation:

- Australia (required)

Work Location: In person


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