Collections Officers

2 weeks ago


Box Hill, Australia Chandler Macleod Full time

**Chandler Macleod are currently Seeking professional and skilled Collections Officers for a Permeant opportunity in Box Hill**
- Collections Officer
- Pay rate $57k + Super
- Role is based in Box Hill

**Overview of the role**

Due to continued growth we are looking for experienced collectors to join teams across a range of clients.

Our collections teams are the front line of our operations with the responsibility of achieving positive outcomes for our diverse portfolio of clients and providing high levels of customer service to maximize the timely recovery of debts.

**Your new role If you are an organized, friendly and process driven Collections Officer with proficiency in;**
- Inbound & Outbound calls to investigate, identify and establish connections with customers
- Negotiate the collections of outstanding funds
- Detailed and accurate file action notes for all customer interactions
- Provide insights and improvement initiatives
- High level of customer service in line with client requirements
- Comply with client & company policies & procedures

**What you'll need to succeed**
- 1-2 years collections experience
- Strong communications skills
- Desire for continued learning
- Demonstrated self-motivation and drive
- Fantastic attitude

**What you'll get in return**
- Extensive training and support
- Competitive salary + industry leading OTE structure
- Monthly recognition and rewards
- Convenient CBD location
- Table Tennis and Pool Table facilities



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