Patient Revenue Services Officer

**Title**:Patient Revenue Services Officer**:

- Requisition ID: 2526
- Location: Box Hill, VIC, AU, 3128
- Job Posting Date: 15 Jan 2025

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**Patient Revenue Services Officer**
- Permanent full time role | Maintain work-life balance | Flexible working options
- Box Hill hospital | Close to cafes, public transport and shops
- Welcoming team culture | Culture of learning and improvement

**Eastern Health**

Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community.
Our Healthier Together promise underpins our strategic plan - which is to serve the growing and changing needs of our community and to care about and develop our staff. We believe our people make the difference.

**About the role**

The Patient Revenue Services Officer will undertake the Billing, Receipting and Collections process for Eastern Health in accordance with Standard Operating Procedures.

**About you**

To be successful in this role you will possess:
ESSENTIAL

Revenue services / Finance experience in the health industry with a clear understanding of the basics of accounting
- Ability to perform a wide range of administrative tasks with attention to detail and accuracy
- High level interpersonal, written and verbal communication skills.
- Experience in providing excellent customer service, either in person or phone based.
- Demonstrated ability to manage workflow to deadlines and prioritise tasks

DESIRABLE
- Demonstrated billing experience in a similar role ideally in a hospital/healthcare/Aged care setting Revenue services / Finance experience in the health industry with a clear understanding of the basics of accounting
- Proven understanding of Private health fund claiming process, inclusive of Medicare, Private health funds, TAC and Workers Compensation
- Sound knowledge of Patient Management systems i.e. iPM or other
- Medical terminology knowledge
- Experience with PowerBilling, Revenue Collections (PBRC) Software
- Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the _Australian Immunisation handbook (based on ATAGI advice)_. Seasonal vaccination against influenza is a mandatory requirement of this role and an offer is conditional on this being up to date prior to employment._

**What we offer**

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here
- Diverse and engaging career opportunities
- Friendly & supportive team
- Flexible working hours
- Salary packaging options
- Career progression in our teaching hospitals

**Next Steps**

**Good to know**:

- We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability - within the communities we serve and our Eastern Health team.
- We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.
- As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.
- Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.
- Advertising may end before the closing date.

Contact Person:Susan Simon

Job Posting End Date: 14/02/2025

Just contact the Hiring Manager in the advertisement or call the Talent Acquisition Team on (03) 9955 7555 (Option 1) | Medical Workforce Unit on (03) 9895 3469. [TA for Non Medical roles, MWU for Medical roles]

**Our Values in Action**:
Respect for all | Safe always | Partnering in care | Learning and improving every day