Mobile Phone Technician

2 weeks ago

Gold Coast, Australia Star Phones Full time

**Join the Star Phones Team Mobile Phone Technician Wanted**

Are you passionate about mobile technology? Do you possess a knack for fixing all things mobile-related? Star Phones, a leading name in the world of mobile devices, is on the lookout for a skilled and dedicated Mobile Phone Technician to join our dynamic team If you are ready to take your technical expertise to the next level, we want to hear from you

**Position**: Mobile Phone Technician

**Company**: Star Phones

, Casual, Part-time

**About Us**:
Star Phones is not just a company; we're a community of tech enthusiasts dedicated to delivering top-notch mobile solutions. With a commitment to innovation and customer satisfaction, we are known for our high-quality services and cutting-edge technology products. We believe in empowering our team to grow, learn, and succeed in a supportive and collaborative environment.

**Responsibilities**:

- Diagnose, troubleshoot, and repair a wide range of mobile phone issues.
- Conducting repairs on a variety of mobile devices including phones, iPads, and Tablets
- Provide excellent customer service, ensuring customer satisfaction with every interaction.
- Stay up to date with the latest mobile technology trends and advancements.
- Maintain accurate records of repairs and inventory.
- Collaborate with team members to share knowledge and best practices.
- Assist customers with technical queries and educate them on device usage and maintenance.

**Requirements**:

- Proven experience as a Mobile Phone Technician in Australia.
- Strong knowledge of mobile phone hardware (quality of LCD’s, digitisers and parts) and software.
- Excellent problem-solving skills and attention to detail.
- Outstanding customer service skills and communication abilities.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Certification in mobile phone repair or a related field is a plus if you have experience of 1 year working in same industry locally.

**What We Offer**:

- Competitive salary and performance-based incentives.
- Opportunities for career growth and professional development.
- A positive and inclusive work environment that values teamwork and collaboration.
- Employee discounts on our latest mobile devices and accessories.
- Ongoing training and skill development programs.
- Employee appreciation events and team-building activities.

**Job Types**: Full-time, Part-time, Permanent, Casual

Pay: $28.00 - $35.00 per hour

Schedule:

- 12 hour shift
- 8 hour shift

Supplemental pay types:

- Performance bonus

**Experience**:

- Mobile Phone Repair: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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