Program Manager Service Capability

7 days ago

Glenside, Australia Southern Cross Care (SA, NT & VIC) Inc Full time

**Be the difference. Enjoy great rewards and benefits**:

- ** Permanent Full Time Position**:

- ** Excellent city-fringe location with onsite parking**:

- ** Salary Packaging benefits up to $15,900 annually to maximise your take home pay**

**About the role**

The Program Manager Service Capability - Residential Services leads Better for life service delivery outcomes and builds capability across Residential Services to meet the operational and strategic outcomes for the organisation.

This is achieved through analysing and monitoring service performance and responding to flags through effectively mentoring, coaching and supporting service leaders.

The Program Manager Service Capability - Residential Services fulfills a key role in SCC Services leadership team and works collaboratively and with accountability to achieve best practice outcomes aligning with the SCC Values.

**About you**

We are looking for people who will be the difference in the lives of our residents and clients.
- Degree or postgraduate qualification in nursing, healthcare, or other relevant discipline.
- Experience in Aged Care Health Services.
- Demonstrated experience as a Residential Services Manager.
- Demonstrated experience in developing, implementing and evaluating clinical and care systems, processes and practices to achieve optimal/improved outcomes.
- Demonstrated experience in analysing and responding to service performance data
- Ability to provide leadership and motivation to staff to provide quality client-focused person centred services.
- Demonstrated change management skills with the ability to manage staff and the service through the stages of change.
- Competency with current aged care service, acts and programs and an awareness of current best practice models of care, and an ability to integrate these for the greatest client benefit.
- Current driver's licence.

For further details regarding the scope of the role, please refer to our website or the attached position descriptions.

**About us**

Southern Cross Care is one of Australia’s leading charitable aged care and retirement living service providers. We value the diversity in our team, live and breathe our values of Service, Courage & Compassion and offer salary packaging benefits to maximise your take-home pay.

When you work for us, we value you as an individual, care for your wellbeing and develop your skills to help you build your career. We reward creativity and provide the stability and flexibility you need. When you work for us, you work Better for life.

**Applications close**: 4pm on Wednesday, 6th of November 2024

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