Administration Officer

We are seeking an experienced Administration Officer to provide essential support to our Disability team within the Communities Directorate.
About the Role
- Full-time permanent position, 38 hours per week, Monday to Friday
- Starting at SCHADS Level 2, pay point 2 — $34.46 per hour, plus salary packaging up to $18,550 per year and superannuation benefits

**What You’ll Do**:
As our Administration Officer, you will be the backbone of our Disability team, ensuring smooth and efficient administrative operations. You’ll provide expert support to NDIS participants, staff, and leadership, helping to maintain effective processes that enable us to deliver high-quality services.
As an Administration Officer, your key responsibilities will include:

- Maintain a customer focused attitude to deliver optimal customer service.
- Manage relevant aspects of C+ including set up of new participants and administration of participants files
- Assist in maintaining data and customer information, ensuring that records are accurately documented, stored, and meet both organisational and legislative requirements.
- Complete NDIA claims and billing processes when required.
- Assist in day to day running of site office, including reception provision, office supplies, vehicle bookings and assistance with local events.
- Assist in managing relevant finance processes and systems e.g. Worksmart
- Provide support and guidance to staff in the use of workplace equipment such as video conferencing, teams booking, pool car booking, catering
- Use spreadsheets for tracking, data collection and analysis.
- Support IT and Property requests and asset register maintenance
- Assist with worksite safety, including taking on role of first aid officer and support Safety Officer/Emergency Warden roles as required
- Adopt appropriate records management systems i.e. Archiving
- Assist in the maintenance of the On call roster and associated duties

What You Need to Succeed

**Qualifications**:

- Certificate II in Office Administration (or equivalent)

**Experience**:

- You bring at least two years of hands-on administration experience.
- You have excellent written and verbal communication skills
- You’re detail-oriented, thorough, and disciplined, with a methodical approach to your work.
- Whether working independently or as part of a team, you’re reliable and always ready to lend a hand.

**Even Better**:

- Experience with the Carelink Client Management System is a definite plus
- Qualifications in Business Administration or other relevant qualifications.
- Knowledge of the Sydney Metro and Central Coast areas.

**Mandatory Requirements**:

- You must have—or be happy to obtain—a Working With Children Check (WWCC) and NDIS Worker Check (NDISWC).

**In return we offer**:

- Comprehensive induction training
- $500 referral bonus can be generously rewarded for referring a friend who joins Uniting.
- Affordable access to Fitness Passport— discounted gym memberships to support your best life.
- Extensive opportunities for professional growth.
- A supportive and inclusive work environment.
- Corporate discounts and cash-back programs with major retailers

Who is Uniting?
When you’re part of Uniting NSW.ACT, you’re part of a diverse, purpose-led team of people who are really making a difference to the world around them.
We contribute to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.
Uniting leaders and employees work together to create a culture that is safe, inclusive and person-centred. We bring this to life every day through our values: compassionate, respectful, imaginative and bold.
Uniting acknowledges the continuing sovereignty and rich cultural diversity of Australia’s First Peoples. We pay our respects to all Elders - past, present, and emerging - and to all First Peoples on whose lands we live and work.
Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.