Corporate Accounts Services Lead

2 days ago

Perth, Australia Capricorn Full time

**A great place to work**

When you join Capricorn, you become a part of something bigger than a typical company, because as a co-operative we exist to improve the lives of our Members by supporting them in building stronger businesses - not the other way around.

We are purpose-led and are committed to empowering our community to thrive. Our community includes our employees, and we know what is important to them, because we asked And here's our commitments to you:

- Provide a diverse and inclusive workplace - because we know how important it is for everyone to be treated fairly and with respect.
- Give you flexibility - it's important to recognise we are all unique and need to create work life balance.
- Offer paid parental leave - that supports both parent's leave and their transition back to work.
- Create a fun environment - our social calendar is full up with a range of different virtual and face-to-face events to keep us connected.
- Work perks - that our employees actually use, such as a fantastic reward and recognition program, wellness program, additional leave purchase and so much more

**Role Purpose**

To provide tailored support to Corporate Members as per their requirements while ensuring the agreed terms and conditions of the trade account are still being adhered to.

**Accounts Service**
- On-boarding of the Members Accounts Payable team and Area Manager via Teams.
- First point of contact for all account matters.
- Supporting Member with disputes by liaising directly with the Supplier.
- Reconciliation assistance to determine overdue invoices.
- Transfer of incorrectly allocated funds.
- Transfer of payments as per remittance advice.
- Transactional child account lists to be sent accompanied by parent account statement.
- Credit limit monitoring and initiating increases where applicable.
- Initiate outbound contact with Members with outstanding accounts balances, as identified through the Credit Contact Strategy, and process payments.
- Negotiate and close out payment arrangements if applicable.
- Follow up dishonoured payments and credit card rejections.
- Initiate ‘stop credit' or ‘contra' process on overdue accounts where necessary, including notifying Members Accounts Payable & Accounts Receivable team.
- Issue final demand letters where applicable.
- Prepare account for referral to Debt Recovery Lead where applicable.
- Liaise with Area Managers as required to ensure they are kept well informed of Member & Supplier concerns and escalate queries to field staff if required.
- Action and respond to enquiries within the service level agreements.
- Enter manual updates accurately into Epicor as required and update CRM.
- Ensure immediate escalation of all unresolved queries as per the complaints procedure where applicable.

**Skills, Knowledge and Attributes**
- Sound understanding in accounting and warehousing principles with an emphasis on accounts receivable.
- Ability to make sound judgements based on business needs, objectives, and principles.
- Good numeracy skills with exceptional accuracy and a high level of attention to detail.
- Able to demonstrate sound communication skills, both verbal and written, and can converse at all levels within the organisation and externally.
- Ability to cope with pressure and remain calm.
- Ability to adapt to the Members unique needs.

**Experience**
- A minimum 2 years' experience in a similar role

**Qualifications**
- Completion of Year 10 High School Certificate or equivalent preferred
- Customer Service Certificate (desirable).

**The next steps

  • JV and Corporate Accountant

    7 days ago

    Perth, Western Australia NES Fircroft Full time $90,000 - $120,000 per year

    We are working with our global oil and gas client recruiting for a JV/ Corporate Accountant to join them on an initial 12-month contract with the possibility of extension. Key responsibilities: • Corporate Accounting/General activities;• Operated Joint Venture accounting;• Non-Operated Joint Venture accounting;• Accounting support to provide data...

  • Accountant – Corporate Tax

    3 weeks ago

    Perth, Australia Traction Full time

    As a leading provider of business solutions, we provide our clients with a comprehensive range of personalised audit, assurance, accounting, tax, advisory and local government services. Our purpose is to help people thrive – our clients, our team, and the communities we live and work. We understand people are our business and, as such, we offer a friendly...

  • Travel Manager

    6 days ago

    Perth, Australia Corporate Traveller Full time

    **Job no**: 528195 **Brand**: Corporate Traveller **Work type**: Full time, Hybrid **Location**: Western Australia **Categories**: Corporate & Group Travel **Corporate Traveller** is the only travel management company focused exclusively on SME businesses. As part of the **Flight Centre Travel Group’s** corporate division, Corporate Traveller stands as one...

  • Accountant - Corporate Tax

    2 days ago

    Perth, Western Australia ELMO Cloud HR & Payroll Full time $60,000 - $90,000 per year

    Description About Moore Australia (WA) Pty (acting as agents)As a leading provider of business solutions, we provide our clients with a comprehensive range of personalised audit, assurance, accounting, tax, advisory and local government services.Our purpose is to help people thrive – our clients, our team, and the communities we live and work. We...

  • Accountant - Corporate Tax

    1 day ago

    Perth, Western Australia ELMO Cloud HR & Payroll Full time $60,000 - $120,000 per year

    Description About Us  As a leading provider of business solutions, we provide our clients with a comprehensive range of personalised audit, assurance, accounting, tax, advisory and local government services.Our purpose is to help people thrive – our clients, our team, and the communities we live and work. We understand people are our business and, as...

  • Account Manager

    2 days ago

    Perth, Australia Konica Minolta Business Solutions Australia Full time

    Are you looking to be part of a dynamic and innovative sales team? Konica Minolta is innovative, robust and continually evolving. From printing and scanning to business process automation and robotics, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible and as an organisation, we...

  • Part Time Travel Manager

    1 week ago

    Perth, Australia Corporate Traveller Full time

    **Job no**: 527382 **Brand**: Corporate Traveller **Work type**: Hybrid, Part time **Location**: Western Australia **Categories**: Corporate & Group Travel **Corporate Traveller** is the only travel management company focused exclusively on SME businesses. As part of the **Flight Centre Travel Group’s** corporate division, Corporate Traveller stands as one...

  • Corporate Account Manager

    2 days ago

    Perth, Australia Roc Consulting Full time

    Internationally Traded Company - With over 750,000 products in their portfolio - Managing an existing customer base in the Mining and Resource market - Remote role - freedom to create your own schedule **The Company**: Our client is a global omni-channel solutions partner for customers and suppliers, they are a leading provider of end-to-end solutions...

  • Corporate Accountant

    2 weeks ago

    Perth, Western Australia Capricorn Full time $80,000 - $120,000 per year

    A little about usCapricorn is one of Australia and New Zealand's largest and most dynamic Member-owned organisations. Since 1974, we've been dedicated in supporting our Members with solutions that truly matter. Our flagship Trade Account offers instant credit with over 2,000 Preferred Suppliers, simplified monthly expenses, and a generous rewards program as...

  • Corporate Account Manager

    4 days ago

    Perth, Australia DDLS Australia Full time

    We celebrate you; our people do incredible work and deserve great rewards. We are the best-in-class, vendor-certified, IT training for businesses. **We are Lumify Work** Lumify - It’s not a word you’ll find in the dictionary, but it’s a word that means a lot to us. We define Lumify as the process of illuminating lives through learning. It’s about...