Team Member

16 hours ago

Kogarah, Australia St.George Full time

**Team Member, Progress Payments - 41728
- Permanent Full time Opportunity
- Kogarah Location Hybrid working model - 2 days in Kogarah office and WFH

**How will I help?**

Mortgage Operations is a key part of our Group Operations team and is responsible for bringing our Group vision to life by building a team of the best home loan experts focused on delivering ‘magic’ moments for our customers, business partners and each other.

You will be a key Member of the Mortgage Services Team within the Group Operations; and your role is paramount to helping contribute to the delivery of Westpac’s vision. This is achieved through managing and meeting our customer’s building loan needs, ensuring seamless processing and helping our customers to get into their homes.

**What’s in it for me?**

You’ll play a significant part of the future of a business that has been around for 200 years. Our purpose is to create better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grown, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**
- Demonstrated experience in a customer centric role
- Excellent communication written and verbal
- Strong attention to detail - verifying documentation detail and accuracy.
- Experience working in a high volume, fast paced environment.
- Ability to learn new systems and process in a timely manner.
- High volume contact centre experience - _highly regarded.**What is it like to work there?**

We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. As well as competitive remuneration and a great culture, joining the Westpac family means you will get some of the best banking, wealth and insurance benefits in the market.

We back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us. We will even pay you to do volunteer or community work.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

**How do I apply?**

Start here. Just click on the **APPLY **or **APPLY NOW **button.

**Do you need reasonable adjustments during the recruitment process?

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