Rostering Coordinator

2 days ago

Parramatta, Australia Limelight Consulting Group Pty Ltd Full time

Hybrid work enviroment - 2 days a week WFH
- Must have previous experience in rostering ideally home care
- Supportive enviroment - view to extend contract

**_We are looking for a rostering coordiantor for a large health care provider. 3 days a week based in the office and 2 days a week WFH_**

Contract is for 2 months initially with view to extend,

**About the role**

Working in collaboration with the multi-disciplinary Home Care Services Team, the Rostering Administrator plays a key role in ensuring that services are delivered consistently, on-time, and in line with each client’s individual needs, goals, preferences and applicable budgets.

Must have:

- Previous experience in Home care rostering

Key responsibilities of this role include but are not limited to;
- Identifying and responding to client risk by using client alerts, attributes and
“About Me” profiles
- Demonstrating knowledge of the region, staff attributes, locations and
developing runs using effective prioritising of allocation
- Demonstrating effective problem solving and staff forecasting in daily/weekly
Coordinator meetings
- Building service runs for staff, using mapping tools to minimise travel time and
maximise staff utilisation while promoting primary carer model of services
- Forecasting and planning coverage of daily and booked annual leave
- Completing end of month checking processes in a timely manner ensuring accuracy of billing while meeting finance deadlines
- Logging and responding to all feedback and complaints efficiently enabling follow-up and action
- Assisting clients and families to understand service delivery

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