Underwriting Coordinator

1 week ago

Sydney, Australia NSW icare Full time

**About the Role**

Provides support and assistance to Underwriting staff and perform administrative duties regarding builder’s eligibility assessments, Building Contract Review Program, eligibility security document validation and coordinate with Underwriting areas to research and resolve to escalated Underwriting issues.

**Benefits**
- A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
- 17.5% annual leave loading
- icare day - access to an extra day’s leave
- Comprehensive learning and development support aligned to icare’s Core Capabilities.
- Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards
- Access to our Employee Assistance Program

**Duties**

It’s an exciting time at icare where no two days are the same; as an **Underwriting Coordinator** you will:

- Compile data and conduct routine checks to support Underwriters during builder’s eligibility assessment process.
- Support Underwriting Team by maintaining builder eligibility checklist, builder’s complaint and dispute register, Underwriting training register, files and logs for Underwriting meetings with builders and service providers.
- Perform necessary tasks and direct HBCF builder’s security documents to Underwriter for validation.
- Build rapport and provide a high standard of service to customer and third-party service providers while maintaining key existing relationships with internal team members.

**Skills & Experience**
- Strong organisational and administrative skills in a corporate or government environment
- Ability to understand and adhere to service levels
- Advanced communication skills to internal and external stakeholders
- Excellent stakeholder engagement and management - internal and external
- Builds relationships by working collaboratively with others to meet shared objectives
- Achieves results by holding self and team accountable for outcomes
- Adapts approach by listening, learning and acting to meet shifting demands of different situations

**Culture**

We know our strength comes from the diversity of our people and would encourage people with different experiences and backgrounds to apply. We are committed to our people’s development so the people of NSW can thrive.

**About the Company**

We care for the people of NSW, building confidence and trust so our communities can thrive. We make the complex simple, so our schemes deliver better outcomes for people and communities. Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work.
- For more information about icare visit our website
- **icare operates a direct sourcing model so no agency introductions will be accepted**
- We are a Circle Back Initiative Employer - we commit to respond to every applicant
- A talent pool may be created through this recruitment process.

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