Investment Operations Analyst

18 hours ago

Melbourne, Australia Mercer Full time

**Investment Operations Analyst**:

- ** Global Career path opportunities**:

- ** Melbourne CBD location**

**About the role**:
The role involves strong communication and stakeholder management skills to resolve queries and escalations with a variety of internal and external stakeholders, including investment managers, custodians and auditors, representing Mercer with the highest standard of professionalism at all times.

**What’s in it for you**:

- Preparation of client performance reporting and resolving queries with internal and external stakeholders
- Pro-actively working on continuous improvements of operational processes, driving the implementation by working collaboratively with all affected teams/departments
- Work within the appropriate levels of control framework to manage operational risks, identifying and mitigating operational risk and escalate items appropriately
- Maintain the accuracy of sub advisor fee rates and fee calculations
- Facilitate the investigation and timely resolution of queries and exceptions through effective communication with internal and external stakeholders, as require
- Support innovation projects and information technology by assisting with defining business requirements, UAT and business verification testing
- Participate in new fund installations and transition projects as require

**What you require**:

- Previous experience in Investment Operations within a large corporate entity
- Tertiary qualification (Economics, Accounting, Finance)
- An aptitude for clear, logical thinking; with advanced numerical, reconciliation and analytical skills
- Solutions focussed professional with strong problem-solving ability and strong attention to detail with time management
- Ability to manage multiple work-flows to meet both internal and client deadlines
- Strong relationship management and interpersonal skills
- Good working knowledge of range of investment securities
- Intermediate to advanced Microsoft Excel skills
- Experience with unitised trust structures, multi-manager investment structure, custodian and unit administration operations.

**About Mercer**:
Mercer provides insights, advice and technology-driven solutions to help build brighter futures for our clients, colleagues and communities. Together, we are redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s more than 25,000 employees are based in 44 countries, and the firm operates in over 130 countries. Mercer is a business of Marsh & McLennan Companies (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with 76,000 colleagues and annualized revenue approaching $17 billion. Through its market-leading businesses, including Marsh, Guy Carpenter and Oliver Wyman, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment.

Marsh and McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, and gender identity.

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