Investigator - Safeguarding and Assurance

**Why Sunnyfield?**
We are Sunnyfield - a place where people come to grow and belong. This is our one thing. Our purpose. Our work. We focus on everyday progress - that’s our pride. It’s about learning, providing support, and celebrating meaningful moments that spark lasting change. At Sunnyfield, you don’t just work here - you belong here.

**About the Role**
As an Investigator - Safeguarding & Assurance, you’ll play a vital role in upholding the rights, safety, and wellbeing of our clients, residents, and supported employees. This is a role where your analytical skills, integrity, and compassion come together to create meaningful change.

Your key responsibilities will include:

- Investigations with impact - Lead objective investigations into NDIS reportable incidents and other serious matters, ensuring compliance with legislation and Sunnyfield’s policies.
- Root cause analysis - Identify risks, uncover systemic issues, and recommend practical improvements that strengthen safeguards.
- Education & empowerment - Deliver training to staff and run information sessions for clients, building awareness and confidence around safety and wellbeing.
- Collaboration for change - Work closely with colleagues across Safeguarding, Disability Services, and Employment Services to drive quality improvements and better outcomes for the people we support.

**About You**
You’re someone who thrives on purpose-driven work and is motivated by the opportunity to protect and empower people with disability. You bring integrity, objectivity, and a strong sense of justice to every investigation, along with the ability to balance empathy with evidence-based decision-making.

**What You’ll Bring**
- Investigative expertise - Strong analytical and problem-solving skills, with the ability to conduct fair, objective, and thorough investigations.
- Safeguarding knowledge - A sound understanding of safeguarding principles, risk management, compliance, and the frameworks that underpin safe service delivery.
- Communication skills - The confidence to engage with staff, clients, and stakeholders at all levels, building trust and clarity in sensitive situations.
- Proactive mindset - A forward-thinking approach, always seeking opportunities to strengthen systems, prevent harm, and improve outcomes.

**Your Experience**
- Minimum 3 years’ experience conducting complex investigations (e.g. reportable conduct, reportable incidents, criminal, child protection, or workplace).
- Experience working with, or investigating matters relating to, vulnerable cohorts including people with disability and children.
- Knowledge of the reportable incident and reportable conduct schemes, or the ability to quickly acquire this knowledge.

**We welcome applicants from a variety of professional pathways, including**:

- Ex-police investigators ideally with additional non-policing experience post-service.
- Regulatory investigators with experience in reportable conduct or reportable incidents.
- Child protection caseworkers with JCPRP experience.

**Why Sunnyfield?**
Joining Sunnyfield means joining a values-driven organisation that puts people first. You’ll be part of a supportive team that’s passionate about safeguarding and committed to continuous improvement. Here, your work won’t just be a job—it will be a contribution to safer, stronger communities.
- Be part of something bigger, join a values-led organisation making a real difference.
- Ongoing professional development, leadership training, and career pathways.
- Flexibility to support work-life balance.
- Free, 24/7 confidential counselling for you and your immediate family.
- Fitness Passport—affordable access to fitness facilities.
- Boost your take-home pay with up to $15,900 tax-free salary packaging.
- Meal & Entertainment card: up to $2,650 tax-free each year.
- Retail and Bupa Health discounts to help your dollar go further.

**What Are You Waiting For?**
Bring your skills and passion for safeguarding to a role where your work truly matters. Join us in creating safer, stronger communities where every person supported by Sunnyfield can grow and belong.