Investigator – Safeguarding and Assurance

Why Sunnyfield?
We are Sunnyfield – a place where people come to grow and belong. This is our one thing. Our purpose. Our work. We focus on everyday progress – that's our pride. It's about learning, providing support, and celebrating meaningful moments that spark lasting change. At Sunnyfield, you don't just work here – you belong here.

About The Role
As an Investigator – Safeguarding & Assurance, you'll play a vital role in upholding the rights, safety, and wellbeing of our clients, residents, and supported employees. This is a role where your analytical skills, integrity, and compassion come together to create meaningful change.

Your Key Responsibilities Will Include

• Investigations with impact – Lead objective investigations into NDIS reportable incidents and other serious matters, ensuring compliance with legislation and Sunnyfield's policies.
• Root cause analysis – Identify risks, uncover systemic issues, and recommend practical improvements that strengthen safeguards.
• Education & empowerment – Deliver training to staff and run information sessions for clients, building awareness and confidence around safety and wellbeing.
• Collaboration for change – Work closely with colleagues across Safeguarding, Disability Services, and Employment Services to drive quality improvements and better outcomes for the people we support.

About You
You're someone who thrives on purpose-driven work and is motivated by the opportunity to protect and empower people with disability. You bring integrity, objectivity, and a strong sense of justice to every investigation, along with the ability to balance empathy with evidence-based decision-making.

What You'll Bring

• Investigative expertise – Strong analytical and problem-solving skills, with the ability to conduct fair, objective, and thorough investigations.
• Safeguarding knowledge – A sound understanding of safeguarding principles, risk management, compliance, and the frameworks that underpin safe service delivery.
• Communication skills – The confidence to engage with staff, clients, and stakeholders at all levels, building trust and clarity in sensitive situations.
• Proactive mindset – A forward-thinking approach, always seeking opportunities to strengthen systems, prevent harm, and improve outcomes.

Your Experience

• Minimum 3 years' experience conducting complex investigations (e.g. reportable conduct, reportable incidents, criminal, child protection, or workplace).
• Experience working with, or investigating matters relating to, vulnerable cohorts including people with disability and children.
• Knowledge of the reportable incident and reportable conduct schemes, or the ability to quickly acquire this knowledge.

We welcome applicants from a variety of professional pathways, including:

• Ex-police investigators ideally with additional non-policing experience post-service.
• Regulatory investigators with experience in reportable conduct or reportable incidents.
• Child protection caseworkers with JCPRP experience.

Why Sunnyfield?
Joining Sunnyfield means joining a values-driven organisation that puts people first. You'll be part of a supportive team that's passionate about safeguarding and committed to continuous improvement. Here, your work won't just be a job—it will be a contribution to safer, stronger communities.

• Be part of something bigger, join a values-led organisation making a real difference.
• Ongoing professional development, leadership training, and career pathways.
• Flexibility to support work-life balance.
• Free, 24/7 confidential counselling for you and your immediate family.
• Fitness Passport—affordable access to fitness facilities.
• Boost your take-home pay with up to $15,900 tax-free salary packaging.
• Meal & Entertainment card: up to $2,650 tax-free each year.
• Retail and Bupa Health discounts to help your dollar go further.

What Are You Waiting For?
Bring your skills and passion for safeguarding to a role where your work truly matters. Join us in creating safer, stronger communities where every person supported by Sunnyfield can grow and belong.