Parts Interpreter Doncaster Bmw autosports Group

1 week ago

Doncaster, Australia Autosports Group Limited Full time

Exciting Opportunity for Parts Interpreters at BMW Doncaster

Join the dynamic team at Doncaster BMW, a proud member of the Autosports Group (ASG), a leading name in the automotive retail industry representing iconic prestige and luxury brands. With over 2000 passionate employees across 60 dealerships in NSW, QLD, VIC, and NZ, we're racing ahead with growth and innovation

**Why Join ASG?**
- ** Thriving Work Environment**: Be part of a rapidly growing business with a mix of new locations and acquisitions—unlock endless possibilities for your career advancement
- ** Extensive Training Opportunities**: Benefit from comprehensive training programs, both internal, external, and OEM, to sharpen your skills and expertise.
- ** Health Perks**: Access discounted health insurance options for added peace of mind.
- ** Supportive Programs**: Take advantage of our Employee Assistance Program (EAP) designed to care for our team’s wellbeing.
- ** Referral Incentives**: Share the love—our Family and Friends Referral Program rewards you for bringing great people into our team
- ** Coffee Lovers Rejoice**: We also own Molinari Coffee, so you'll enjoy complimentary top-notch coffee while you work
- ** Fun Team Activities**: Participate in team-building events, BBQs, and more to foster camaraderie and collaboration.
- ** Diversity and Inclusion**: Join our Diversity and Inclusion Council and help us build a workplace that celebrates all backgrounds.

**Your Role as a Parts Interpreter you will**:

- ** Connect with Customers**: Interpret, quote, and sell parts to ensure our customers receive outstanding service and satisfaction.
- ** Manage Communications**: Keep detailed records of customer interactions, ensuring they are always informed about order statuses and delivery expectations.
- ** Support Technicians**: Assist at the counter by providing technicians with the parts they need promptly.
- ** Maximise Profitability**: Implement best practice purchasing and selling processes to drive business profitability and success.
- ** Stay Informed**: Update service advisors daily with back-ordered parts lists and inform them of any early deliveries ready for fitting.

**What We’re Looking For**:

- Relevant trade qualifications.
- Confident communication skills, whether over the phone, in person, or in writing.
- Exceptional customer service abilities, with a flair for upselling and solving problems for both internal and external stakeholders.
- Strong IT skills paired with a keen attention to detail.
- A collaborative spirit and the ability to work effectively within a team.
- A current Driver’s License.

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