Parts Interpreter

6 days ago

Doncaster, Australia Penfold Motor Group Full time

**Penfold Motor Group** is part of Peter Warren Automotive Holdings, one of Australia's largest multi-franchise automotive dealer groups. We have expanded across Southwest Sydney, Sydney’s North Shore, Regional NSW, Northern NSW, and throughout Southeast Queensland and Victoria. With some of the finest vehicle brands in the world we cover all aspects of vehicle ownership. With 2400 employees across QLD, NSW and VIC, we are focused on growing and developing a career path for all our people.

We are now seeking a highly experienced, motivated and enthusiastic **Parts Interpreter** to join the** Volkswagen** team in **Doncaster, Melbourne.**

**What the roles entails**:

- Liaise with customers to assist with Parts and Accessories enquiries
- Use of Manufacturer EPC (Electronic Parts Catalogue) to determine required parts
- Use of online Manufacturer’s portal to locate and source parts
- Processing quotes and orders for customers through the DMS system (AutoIT)
- Working as part of a team to provide & maintain a high-level standard of customer service

**What we are looking for**:

- Ability to work within a team while showing individual strength and ability
- Ability to learn quickly and get the job done
- Great reliability and honesty with good attendance record
- Excellent time management
- Ability to operate under pressure and flexibility adapt as circumstances change
- High level of attention to detail and quality
- Genuine interest in Automotive industry
- Experienced in the following Franchises is highly regarded : Volkswagen, Audi or any other European brands.

**Benefits**:

- Employee Assistance Program (EAP)
- Exclusive discounts with our Samsung Partnership Program
- Discounted gym memberships
- Training Pathway and Growth opportunities provided
- Joining a group that continues to grow and expand in the Auto industry
- Supportive environment with ongoing feedback and guidance to ensure you succeed

All Penfold Motor Group employees must be entitled to work in Australia and will be required to complete a Federal Police Check as part of the recruitment process.

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