Assistant Housing Officer

**Assistant Housing Officer**
**Churches of Christ, Ipswich**
**Housing Services**
**Permanent Full-Time Opportunity**

**_The salary range for this role is $37.35 to $40.05 per hour, depending on qualifications and experience._**

**Employee Benefits**

As a not-for-profit entity, our employees can package up to $18,549 p.a. of their taxable income before your income tax is calculated. Up to $15,900 p.a. on everyday expenses (such as mortgage payments, rent, groceries, bills and insurance) plus up to $2,649 p.a. on meal/entertainment benefits.

To find out what salary sacrificing can mean for you click here.

By being such a large organisation, we are also able to offer a range of compelling benefits. Including but not limited to:

- Salary sacrificing benefits that can greatly increase take home pay;
- Five (5) weeks of annual leave and the ability to purchase more;
- Grants (for eligible employees) to assist in formal study;
- Discounts through our large network of retail partners including:

- JB Hi-Fi,
- The Good Guys,
- Goodlife Health Clubs,
- Bupa Health,
- Plus many more;
- Employee Assistance Program.
- A work culture that values you.

**About this role**

You’ll be joining a very busy and productive office environment, where no two days are the same. This is a challenging yet deeply rewarding role, ideal for someone who thrives in a fast-paced setting and is motivated by making a tangible difference in people’s lives. You’ll support the delivery of tenancy and property management services, helping vulnerable community members access safe, secure housing. Your work ensures that tenants feel supported, heard, and cared for — every single day.

**Key Responsibilities**
- Conducting client interviews and assessing eligibility.
- Referring clients to appropriate housing and support services.
- Handling enquiries, maintenance requests, tenancy breaches and complaints.
- Assisting Housing Officers with tenancy management and property inspections.
- Preparing tenant communications including newsletters and supporting community events.
- Maintaining accurate tenant and property records in compliance with regulations.
- Producing reports on rent payments, tenancy issues and maintenance needs.
- Actively contributing to tenant satisfaction initiatives and continuous improvement efforts.

**What you can bring to the team**

Situated in Ipswich, we are looking for a compassionate, organised, and proactive team player with a passion for making a difference through community housing services.

To be suitable for the position, ideally you have:

- A Certificate IV in Social Housing (or equivalent skills and experience).
- Minimum two years’ experience in housing, tenancy, or community services.
- Knowledge of tenancy legislation and the social housing sector (desirable).
- Intermediate computer skills (Word, Excel, Outlook, PowerPoint).
- Strong communication and interpersonal skills to work with diverse stakeholders.
- Problem-solving and negotiation abilities with a continuous improvement mindset.
- Ability to support Churches of Christ’s Christian mission and values.

Possess or willingness to obtain;
- Current National Police Certificate
- Working with Children Check (Blue Card)
- Valid driver's licence.
- Importantly, you will be someone who closely aligns with our organisational values of: _**_Unconditional Love, Continual Innovation, Mutual Trust, Wise Stewardship and Safety._**
- If you’re looking for a meaningful career with a supportive team, we’d love to hear from you_

**About Us**

We are one of Australia’s largest and most diverse not-for-profit organisations, with a legacy of care and compassion spanning over 140 years. Through our faith-based mission, the church and organisation work together to provide holistic support across family services, community housing, retirement living, home care, and residential aged care. With services across Queensland and Victoria.

**How to apply**- Applications will be assessed as they are received._