Administration Officer- Casey Emergency Department

Location: Melbourne | Eastern Metropolitan

Job type: Full time, Part time

Organisation: Monash Health

**Salary**: Salary not specified

Occupation: Administration/Secretarial

Reference: 57449

**About Monash Health**

**About our Emergency Services**

Monash Health Emergency Departments treat over 150,000 emergency patients a year at Monash Medical Centre Clayton campus, Dandenong Hospital and Casey Hospital. Patients have access to a full range of treatment options, including intensive care.

Our Emergency Department at Casey Hospital in Berwick, services the communities and surrounds of Casey and Cardinia. Over 66,000 people present to the emergency department each year.

Inclusive of medical, surgical, paediatric, maternity, mental health and subacute. We have recently expanded with the addition of general medical beds, additional operating theatres, Cardiac Care Unit, Intensive Care Unit and increase of pathology and pharmacy services. We are currently seeking to increase our resources to meet this demand and the needs of our community.

**About The Role**

Joining our team as an Emergency Department Administration Officer, your desire to help others especially in their urgent situations, will be well met by this job. You will be the first contact for many patients and visitors to our 24 hour emergency area.

Your shifts will pass quickly in this busy environment as you respond to the varying needs of our patients and visitors supporting our clinical staff by:

- Registering patient information
- Assisting with admissions, discharges and transfers
- Administration, data entry, telephone support (internal/external)
- Along with other Administration tasks as they arise

Available Shifts**:

- **Working across a fortnightly roster, we are looking to allocate a roster of 37 shifts per fortnight with shift times available as listed below:
**Week 1**

Monday: 1400-2000, 1500-2300, 2200-0600

Thursday: 2300-0700

Friday: 1200-2000, 1400-2200, 1500-2300 (x2), 2300-0700

Saturday: 0900-1700, 1500-2300 (x2), 2300-0700

Sunday: 1000-1800, 2200-0600

**Week 2**

Monday: 0900-1700, 2200-0600

Tuesday: 0900 -1700, 1000-1800

Wednesday: 2300-0700

Thursday 2300-0700

Friday: 0700-1500, 1400-2200, 1500-2300, 2300-0700

Saturday: 0700-1500, 0900-1700, 1000-1800, 1200-2000, 1400-2200, 1800-0200, 2300-0700

Sunday: 0900-1700, 1000-1800, 1800-0200, 2200-0600, 2300-0700

**About You**
- Exceptional customer service skills
- Knowledge and understanding of Medical terminology (advantageous)
- Experience with our software; EMR & iPM (desirable)
- Advanced keyboard/data entry skills
- Ability to multitask in a busy environment
- Exceptional & effective communication skills
- Subject to a clear a police check
- Current working with children’s check

**What We Offer**

You will have access to benefits including salary packaging to increase your take-home pay, access to onsite subsidised staff car parking, uniform and the Employee Assistance Program (EAP).

**How to Apply**

Monash Health recognises the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles.

Offers of employment can only be made once all required probity checks have been completed. These include:

- reference checks;
- a clear Police Check conducted within the last three months;
- a current Victorian Employee Working with Children’s Check (or proof of payment for same); and
- proof of immunisation

A request to conduct probity checks does not guarantee that an offer of employment will be made.

Under the Victorian Public Health orders, all employees working within the Public Health system must be fully vaccinated against COVID-19 and Influenza and are required to provide acceptable evidence of their vaccination status. The current orders require evidence of three doses for COVID-19.

Make a difference to the healthcare of Victorians - Join our Admin team at the Casey Hospital Emergency Department.