Customer Service Officer

7 days ago

Moorabbin, Australia Empower Healthcare Full time

Full Time Opportunity based in Moorabbin
- Attractive salary + incentives
- Fantastic office in brand new Morris Moor complex with onsite parking

**The Position**

We are seeking a Customer Service Scheduler to join our team starting immediately. Based at our office in the brand-new Morris Moor complex, this Full Time opportunity forms an important part of our head office team.

Reporting into the Community Support Team Leader, you will be responsible for:

- Liaising with clients/carers to schedule allied health services
- Responding to telephone calls, messages, booking requests and inquiries from clients, carers and internal and external stakeholders regarding cancellations or changes to scheduled services
- Initial administration on AlayaCare for new referrals
- Responding to requests regarding the rostering of client service
- Data entry and general office duties

**Do you have what it takes?**

We are looking for someone with a high degree of initiative, that takes ownership of their work and demonstrates a "can do" attitude. You will have an enthusiastic and proactive attitude, be outcome focused and dedicated to delivering an exceptional service to our clients. You must have:

- Relevant experience in an administration/clerical role
- Good interpersonal skills with the ability to communicate with a wide range of people and groups to ensure delivery of a high level of customer service
- Excellent attention to detail
- Good organisational and administrative skills with the ability to prioritise multiple tasks
- Ability to work effectively as a member of a team and autonomously
- Previous relevant experience working with people affected by frailty and/or disability would be desirable.

**Why you should join our Awesome Team**
- Modern office in brand new Morris Moor complex with onsite parking
- Competitive salary packages that grow as you do
- Employee discount and benefits portal
- Free counselling support through our Employee Assistance Program
- Employee Giving and Volunteer Program

**Our Story**

Changing lives is what we do.

Delivering high quality allied health services is how we do it.

Empower Healthcare was founded in 2016 by two people who were determined to improve the standards of allied health services in residential aged care and knew how to do it. With industry knowledge and an innovative approach, Adam and Matthew set about defining what allied health services can be when quality and person-centred care is placed before all else in healthcare.

The partnership, that merged clinical expertise with business acumen, soon established Empower Healthcare as a leading provider of quality physiotherapy services in residential aged care facilities in Victoria. This success fuelled the expansion of our services within residential aged care, home care and NDIS.

Now offering comprehensive allied health services with more than 180 dedicated and passionate clinicians working in Victoria, Western Australia, New South Wales and Queensland, Empower Healthcare is growing and taking our unique approach with us.

A lot has changed over the years but not our commitment to the highest quality care, delivered by expert clinicians, aimed at improving the independence and quality of life of our clients
- helping our clients live their lives the way they want to.

If you are looking to work with a quality driven flexible organisation that supports and values their team, then this role is perfect for you

  • Customer Service Officer

    7 days ago

    Moorabbin, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **VIC, Danny Frawley Centre - Moorabbin VIC 3189** - Great career paths and development with an entrepreneurial organisation - Multiple casual positions available - Enjoy a great work / life balance with mornings, evenings and weekend shifts Do you have the right attitude and want to work in this industry? We will help you become qualified! No experience...

  • Customer Service Officer

    4 days ago

    Moorabbin, Australia Ausreo Pty Ltd Full time $60,000 - $80,000 per year

    Ausreo is Australia's leading independent manufacturer and supplier of concrete reinforcing products to the building and construction industry. We support and encourage our business partners to Build with Confidence and create value for our people, customers and shareholders. We are known for:Our agility to provide superior service and support to our...

  • Customer Service Officer

    2 weeks ago

    Moorabbin, Australia Ausreo Full time

    **Introduction**: Ausreo is Australia's leading independent manufacturer and supplier of concrete reinforcing products to the building and construction industry. We support and encourage our business partners to Build with Confidence and create value for our people, customers and shareholders. We are known for: Our agility to provide superior service and...

  • Customer Service Specialist

    1 week ago

    Moorabbin, Australia efm Full time $340,000 - $770,000 per year

    Competitive Salary: $65,000 - $70,000 + Super + BonusAt the heart of our service offering are our people and our promise to deliver a no better logistics experience. efm Logistics is leading as the largest 4PL provider in Australia & NZ, meaning we do much more than just ship goods. We design, build, manage and provide integrated, optimised supply chain...

  • Customer Service Coordinator

    7 days ago

    Moorabbin, Australia Prestige Inhome Care Full time

    Great entry level role for the right person, thorough training provided - Hybrid work Full Time, Permanent - Great culture, modern corporate Moorabbin based offices and lots of fun! **About the role** This role aims to provide a positive customer experience and support delivery of quality care that meets the unique requirement of each client in a manner...

  • Customer Service/admin Assistant

    4 days ago

    Moorabbin, Australia eXenet Full time

    **ABOUT THE ROLE** We are seeking a mature, experienced **Customer Service**/**Admin Assistant** to work 0830-1700 Mon-Fri to assist in the daily running of a modern self-storage facility in Moorabbin with secure, monitored 24/7 customer access. **Reporting to the Facilities Manager, you will: - ** - Liaise with customers and help them satisfy their...

  • Customer Service

    4 days ago

    Moorabbin, Australia FrameHub Australia Full time

    We are looking for a friendly full-time or casual customer service / admin assistant to join our small family owned business! FrameHub is a growing Australian owned supplier of high-quality artwork and sports memorabilia with the mission to bring any art vision into life in a tangible form. We currently support over 50 talented local artists and...

  • Customer Support Officer

    2 weeks ago

    Moorabbin, Australia Empower Healthcare Full time

    Full Time Opportunity based in Moorabbin - Attractive salary + incentives - Fantastic office in brand new Morris Moor complex with onsite parking **The Position** We are seeking a Community Support Officer / Scheduler to join our team due to our continuous growth. Based at our office in the brand-new Morris Moor complex, this Full Time opportunity forms an...

  • ecommerce customer service representative

    3 days ago

    Moorabbin, Australia PUMA Full time $40,000 - $60,000 per year

    SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your...

  • Customer Services Assoc

    4 days ago

    Moorabbin, Australia PCI Pharma Services Full time

    Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients. We are PCI. Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI. Raise Sales Order within System (IP register...