Medical Receptionist

Sunbury Eye and Vision is a dynamic and collaborative optometry practice dedicated to providing exceptional eye care services. We’re looking for a professional and enthusiastic Medical Receptionist to be the first point of contact for our valued patients.

**What We Offer**:

- Be part of a close, collaborative workplace with a flat management structure.
- Enjoy generous staff optical benefits.
- Staff parking is provided for your convenience.
- No KPIs - we value quality over quantity.
- Enjoy work-life balance with no evenings, weekends, or public holidays.

**About the Role**:
As our Medical Receptionist, you will play a pivotal role in ensuring smooth day-to-day operations of the practice. Your responsibilities include:

- ** Appointment Management**: Coordinate bookings, assist with triaging urgent appointments, and ensure patients are well-informed about relevant fees.
- ** Payments & Claims**: Accurately process payments, Medicare rebates, and HICAPS claims, and manage daily reconciliations.
- ** Clinical Correspondence**: Handle incoming and outgoing correspondence, ensuring reports and referrals are processed promptly.
- ** Practice Administration**: Support the team with essential administrative tasks such as invoice filing, stock ordering, and more.

**About You**:
We’re seeking someone who:

- Has experience in medical administration or reception (highly regarded).
- Excels in organisation, time management, and customer service.
- Is a strong communicator with high computer literacy (experience with MS Office and practice management software is a plus).
- Has knowledge of Medicare and HICAPS claiming (beneficial but not essential).
- Is professional, well-groomed, and adheres to strict privacy and confidentiality policies.

**Working Conditions**:
This role involves sitting, standing, and flexibility in movement, with adherence to a smart casual dress code.

**Ready to Apply?**
If you’re passionate about providing exceptional service and thrive in a supportive environment, we’d love to hear from you