Employment Case Officer

**Inclusive Employment Australia**

**Employment Case Officer**

**Full Time: $34.21/hr**

**Location: Working across both our Nelson Bay and Raymond Terrace sites**

**Why Join Castle?**

At Castle, we’ve been opening a world of possibilities for over 30 years. We support people with disability, injury or illness to build meaningful lives through inclusive employment and community connection. As we transition into the new Inclusive Employment Australia program, we’re proud to build on our strong foundation with an expanded commitment to high-quality, person-centred employment support.

We’re not just a workplace, we’re a team that’s genuine, we look on the bright side, we never give up, and we celebrate the wins.

**Join Our Passionate Team**

As an Employment Case Officer, you’ll play a key role in empowering participants to overcome barriers and achieve sustainable employment. You’ll work closely with individuals to understand their goals, build confidence, and connect them with the right opportunities and supports.

**Your day-to-day will include**:

- **Individualised Employment Planning** - Meet participants where they’re at, identify their goals, and co-design pathways to employment.
- **Skills Development & Training** - Deliver or connect participants to training, licences, and resources tailored to their needs.
- **Barrier Management** - Provide practical and emotional support to help participants navigate challenges and build resilience.
- **Job Placement & Retention Support** - Engage with employers, facilitate workplace adjustments, and ensure long-term success for both participants and businesses.
- **Collaboration & Referrals** - Work with community partners, health services, and training providers to offer wrap-around support.

**What’s On Offer**

- **Award Rate**: $34.21/hr with potential to progress based on experience
- **Salary Packaging** - Maximise your take-home pay with up to $18,550 in tax-free benefits
- **Supportive Team Culture** - Genuine, inclusive, and purpose-driven
- **Professional Growth** - Opportunities to develop your skills and grow your career
- **Impactful Work** - Help build a more inclusive community, one job at a time

**What You’ll Need to Succeed**
- We’re looking for someone who’s passionate about inclusion and employment. You don’t need to tick every box if you’re motivated and values-aligned, we’d love to hear from you._

- Certificate IV in Disability, Mental Health, Community Services or equivalent experience
- Experience in employment services, case management or community support
- Strong communication and problem-solving skills
- Tech-savvy with attention to detail
- Empathy, integrity, and a commitment to inclusion

**Essential Requirements**
- To join our team you will need:_

- NDIS Worker Screening Check (or willingness to obtain)
- Working With Children Check (or willingness to obtain)
- Driver’s licence or reliable transport
- Alignment with Castle’s Vision, Purpose and Values

**Ready to Make a Difference?**

Castle also promotes Accessibility for all hiring campaigns. Please advise if you require assistance

**_ Castle’s services operate from the lands of the Darkinjung people, the Awabakal people, the Worimi people and the Wonnarua people. We acknowledge the Traditional Custodians of the lands where we work and live. We pay our respects to the Elders of these lands - past and present _**

**Company Overview**:
For over 30 years, Castle has helped people with disabilities, mental health conditions, chronic illnesses and injuries find work and live meaningful lives the Newcastle, Hunter, and Central Coast regions. Castle’s group of highly passionate people, provide support to individuals to empower and facilitate them to be financially and socially independent through a range of community referral partners, capacity building, social interactions, training, education and employment. Castle provides guidance and supports to employers to have inclusive workplaces through recruitment, on the job training and support and workplace education. We believe in the power of diversity, the responsibility of inclusion and the value of employment.