Revenue Officer Psc140

**A great lifestyle in a treasured environment, this is life at PSC**

**The opportunity**

As a valued member of the Financial Services team, we’re seeking a Revenue Officer to support the maintenance of rating and debtor systems and ensure the accurate and timely issue and recovery of Council rates, charges, fees and sundry debts. This role plays an important part in delivering high-quality service in a busy call centre-style environment and works closely with internal and external stakeholders to provide sound advice and effective debt recovery support.
- This is a Permanent Full-Time opportunity - working 35 hours per week with access to a flexible working arrangement
- Base Salary Range: $68,617 - $77,879 pa based on 35 hours per week + 12% superannuation
- You will be working from our Administration Building in Raymond Terrace

Some of the key responsibilities within this role are listed below, however you can view the full list here - view the position description
- Respond to high-volume customer enquiries regarding levies, concessions, payments and billing
- Issue rating certificates, invoice sundry debtor accounts and undertake cyclical debt collection processes including outbound debt recovery phone calls

**We’re all about putting the right people, in the right role Here’s what we’re looking for**:

- Tertiary qualifications in a relevant field and relevant experience
- Demonstrated understanding of local government rating and debt collection processes
- Strong ability to manage a busy workload with mínimal supervision
- Proficient in Civica Authority rating and debtor modules, and MS Outlook, Word and Excel
- Excellent communication and negotiation skills with customers and stakeholders

**This is life at PSC**
- Work/Life balance with generous leave entitlements, flexible work options and leave in lieu
- Long service leave when you’ve been with us for just over 5 years
- Health & Wellbeing leave to recharge when you need it
- Industry leading Paid Parental Leave accessible for all employees - regardless of how you became a parent, we offer 14 weeks that can be taken within 2 years from the birth, adoption, or long-term foster care of your child
- PSCare Day available to all employees to take in addition to your regular leave entitlements
- Confidential support (including mental health) through our employee assistance program
- Award-winning health and wellbeing program PSCare, Workers Health Initiative with access to a broad range of gyms in the area, and discounted health insurance
- Free parking on site and a convenient local shopping centre
- Coffee and food to keep you sustained at our on-site café
- And lots more

**Enough about us, we want to hear about you So tell us about**
- Why you want this role and how it aligns with your career goals?
- Please outline your experience using Civica Authority rating and debtor modules, MS Outlook, Word and Excel, and undertaking debt recovery

**Ready to Apply? Here’s what you need to know**
- **Applications Close**: Midnight, Sunday 2 November 2025
- **Contact**: Craig Barrass - Revenue Coordinator on 02 4988 0230
- We’re a 2024 Circle Back Initiative Employer - we commit to respond to every applicant
- We’ve partnered with the Veterans Employment Program to support veterans finding suitable, sustainable and meaningful employment
- Port Stephens Council adheres to the principles of a child safe organisation and supports children and young people having safe and welcoming experiences in our community, accessing our facilities and in our care
- We acknowledge the Worimi as the original Custodians and inhabitants of Port Stephens. May we walk the road to tomorrow with mutual respect and admiration as we care for the beautiful land and waterways together