Technical Officer

7 days ago

Hunter Valley, Australia WesTrac Full time

At WesTrac, we’re made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you’ve always wanted. More development opportunities, with WesTrac's own in house RTO - 50737, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, we’re Made for More._

**About the role**

WesTrac is seeking an experienced and motivated Technical Officer to join our Engineering Support Team. Based from our Tomago Head Office, our Technical Officer supports the creation of technical documentation for Caterpillar Machinery and provides valuable machine knowledge to our team.

Reporting to the Engineering Support Lead, this role is responsible for liaising with Customer Account Managers to determine correct build specifications for customer specific machines.

**Key Responsibilities**
- Liaise with tradespeople and workshop team members to determine machine build specifications
- Assist with the design of modifications to ensure they are compliant to relevant standards, including safety and risk assessments.
- Create technical and quality documentation for new machine builds and repairs
- Ensure the engineering workflow management tasks are assigned and tracked to ensure timely completion of customer solutions
- Maintenance and storage of Engineering records in accordance with WesTrac quality systems

**Skills & Experience**
- Advanced communication skills (verbal, written and interpersonal)
- Ability to build relationships at all levels
- Experience with Computer Aided Design Programs and/or tertiary qualifications in mechanical or electrical disciplines will be highly regarded
- Experience with Caterpillar (or equivalent) equipment
- Excellent attention to detail, ability to analyse problems and provide appropriate solutions

**Benefits**
- Competitive salary
- Company funded income protection
- Free onsite secure parking
- Café + bootcamp and yoga onsite
- Flexible work arrangements
- Purchased leave
- Discounted private health plan
- Fitness passport
- On-boarding and welcome day at our head office in Newcastle

If you believe you have the skills and experience to succeed in this role, please submit your cover letter and resume for consideration via the link.

For further information regarding this role, please contact our Recruitment team on 1300 797 028. Job number: 883802.

Successful applicants will be required to complete a satisfactory National Criminal History Check as part of the recruitment process.
- At WesTrac, our primary focus is our people. As we look to the future, we’re focused on harnessing the best talent and providing them with the support they need to achieve success. WesTrac is a member of the Diversity Council of Australia and recognise the value of and strongly support the principles of equal employment opportunities in the workplace and are committed to continue to build our workplace culture._

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