Food and Beverage Attendant

2 weeks ago

Canberra, Australia Holiday Inn Full time

**Food & Beverage Attendant**

Great restaurant memories come from many places. The sights, sounds, scents and, importantly, service. As a Food & Beverage Attendant, you’ll welcome our guests, recommend food and drink and help keep service on-track and up to standard. By tailoring each guest’s experience to their unique tastes, you’ll create memories as delightful as the dishes.

**Your Day to Day**

-Make each meal a feast for the eyes and treat for the taste buds. With your own signature flare, you’ll turn our high standards into memorable meals for every guest

-Own your kitchen - keep on top of supplies and equipment, and minimise waste

-Tell your supervisor or duty manager about any unsafe equipment, low supplies or safety incidents

-Help create a safe space by following our safety procedures and wearing necessary protective equipment

-Be cleaner than clean - meet or exceed local cleanliness and hygiene laws

-Help with washing up and other kitchen duties when needed

-Give guests a better experience by helping with any queries or advice

-Wear your uniform with pride

-Take on other ad-hoc duties when the whole team needs to pull together

**What we need from you**

-Strong - sometimes you’ll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling

-Literate - you’ll need a good grasp of reading, writing and basic math

-Flexible - night, weekend and holiday shifts are all part of the job

-Compliant - as well as meeting local laws on food handling and serving alcohol, you’ll be above the minimum age required and fluent in the local language

-Articulate - a great communicator, you’ll be warm, welcoming and easy to talk to

How do I deliver this?

**We genuinely care about people, and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG**®** hotels.**

Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
- **True Attitude**:being caring, wanting to make a positive difference, and building genuine connections with guests
- **True Confidence**: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
- **True Listening**: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
- **True Responsiveness**: is about providing guests with what they need, and doing so in a timely and caring manner

There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.

**What we offer?**

We’ll reward all your hard work with a great salary and benefits - including a uniform, free duty meal, restaurant discount, and superb training.

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