Transformation Process Improvement Lead

6 days ago

Brisbane, Australia Icon Group Full time

**Program and Project Management**

**Brisbane**

**Contract or Temp**

**Icon Group**

**Why choose us?**

Icon Group is a global healthcare provider with reach across Australia and into the UK, New Zealand, Singapore, Hong Kong, China and Malaysia. With more than 3500 employees, Icon Group’s global footprint includes cancer centres, specialist surgical centres, a health screening service, chemotherapy compounding facilities, a pharmacy group and the largest private cancer clinical trials program in Australia.

As a purpose-led organisation, we are committed to changing the dial on healthcare outcomes across Asia Pacific and beyond. Icon exists to deliver the best healthcare possible as close to home as possible for patients across the globe.

Our future success depends on the quality and commitment of our team, so we are devoted to empowering our people to thrive in their career through personal and professional growth and development. If you are looking for a dynamic and rewarding role that makes a difference in the lives of patients globally, this is the workplace for you

**About the role**:
An important step towards Icon Group’s vision is to implement a process improvement mandate, Group-wide, which aims to streamline, standardise, and improve Icon’s internal business processes to maximise efficiency and contribute towards employee satisfaction and effectiveness.

Reporting to the Group Change Manager, this role provides process improvement solutions to enhance efficiencies for both Icon Group people and businesses. This role is a 24-month contract position based in South Brisbane at our global head office.

Working with the transformation team, this role will work closely with business leaders on predefined and future business process improvement and enhancement initiatives, specifically supporting our Cancer Care division.

**Key responsibilities include**:

- Working closely with Portfolio Manager for Cancer Care supporting delivery of strategic initiatives.
- Delivering to a predefined set of process improvement initiatives across the business.
- Coordinating new business cases for newly identified business initiatives (including supporting financial modelling, review of business case documents on behalf of the transformation team).
- Work with the business to implement changes, measuring and monitoring the people and commercial impact of those changes.

**About you**:
We are seeking an experienced senior business analyst with exceptional stakeholder engagement, analytical and project management skills. You will be passionate about business analysis and improvement and be keen to leverage your previous proven experience to help drive efficiencies within our business.
- Tertiary qualification in a related field
- Demonstrated experience in project and business analysis (Cost benefit, ROI and benefits development and modelling)
- Exceptional levels of initiative, self-drive and personal responsibility
- High attention to detail and demonstrated senior business analytical skills
- Excellent written and verbal communication skills
- Able to assimilate into Icon Group and work collaboratively with the existing team and adhere to Icon Group frameworks and standards
- Experience in healthcare highly regarded

**How to apply?

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