Operations Control Centre Operator

1 week ago

Brisbane, Australia Transdev Full time

**Job No**:Ad-4692

**Work Type**:Full Time

**Location**:Brisbane

**Categories**:Bus
- Transdev Queensland is currently looking for a permanent, full-time **Operations Control Centre Operator** (OCC Operator) to join our Operations team at our depot located in Capalaba.

**Your day might include**:

- Managing network disruptions, Driver roster changes, incidents and vehicle breakdowns
- Providing information to our Drivers about service conditions and problems on the network
- Providing timely support in managing emergencies and incidents
- Ensuring bus services are delivered in accordance with the network service plan
- Updating the relevant event logs if there is late running, a cancelled service or motor vehicle accident
- Ensuring compliance with reportable incidents
- Understanding the fatigue requirements of the National Heavy Vehicle Regulations and answering any queries about the current enterprise agreement

**What you bring**:

- Good IT skills and the ability to navigate systems
- Strong written and verbal communication skills, particularly face to face and over the radio to support our Drivers
- The ability to work effectively autonomously and part of a team
- A commitment to safety and role modelling “Safety first” in everything we do
- A high level of resilience and patience to work through various issues
- The ability to remain calm under pressure and manage conflicting priorities
- A sound knowledge of the Redlands network and rail replacement routes
- An eye for detail, and well-developed problem-solving skills
- Ability to deal with sensitive information in a confidential manner
- Availability to work a roster including weekends as required
- Full Australian working rights (an Australian citizen or permanent resident)

**We offer**:

- A supportive, well-established, and experienced team
- Weekly pay cycle
- Paid parental leave
- Access to discounted private health insurance, the Maxxia Rewards Program and gym subsidy program
- An Employee Assistance Program
- Onsite employee events

**About Transdev**
- Transdev is an international leader in mobility at the service of communities. We design and operate public transport networks - buses, coaches, trams, trains, shared bikes, ferries, and more - to empower freedom to move everyday thanks to safe, reliable and innovative solutions that serve the common good.

Because we are people serving people, our 100,000 employees have a positive impact on people and society. It is by taking care of them that we empower people to move forward.

**How to apply?**
- If you’re passionate about what you do, and ready to take on the challenges and opportunities that come with working for a global public transport and mobility organisation, we’d love to hear from you by clicking.

**Advertised**:12/05/2025

**Applications close**:15/06/2025

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