Guest Service Agent

3 days ago

Sydney, Australia PARKROYAL Darling Harbour Full time

Pan Pacific Hotels Group has over 50 Hotels, Resorts and Serviced Suites worldwide. Our guests and our team are at the heart of everything we do. We provide gracious and dependable hospitality, across out two internationally renowned brands, PARKROYAL and Pan Pacific.

We are looking for a full time **Guest Service Agent** to join our Front Office team. This is a great opportunity to work within a strong team to develop your career in a supportive and fun environment.

**The Role**:

- Creating an efficient and friendly check in and checkout experience
- Be a point of contact for all guest needs
- Promote hotel facilities and associated loyalty programs
- Accurately maintaining detailed guest reservations
- Assisting with concierge when required

**Ideally you will have**:

- Experience with Opera or similar PMS system
- 1-2 years of Front Office experience within a 4-5 star environment
- Reservation experience is highly desirable
- A passion for the hospitality industry & an eye for detail
- A customer service focus and solid teamwork
- Well presented with an outgoing personality
- Available to work shifts including evening and weekends
- Excellent communication and time management skills

**Benefits**
- Attractive salary package
- Discount parking
- Hotel discounts through our global alliance program Discovery
- 50% off food and 30% off beverages at the hotel’s restaurant ABODE Bistro Bar
- Discounted accommodation across worldwide Pan Pacific Hotels Group properties
- Complimentary meal whilst on shift
- Health and Wellbeing - Employee Assistance Program & Discounted BUPA Health Cover
- Reward and Recognition Program

If you share our values and are passionate about driving a strong culture of success, are driven, and are seeking to develop a career within a rapidly growing International Hotel brand, then APPLY NOW

**Job Types**: Full-time, Permanent

**Salary**: $28.75 per hour

**Benefits**:

- Employee discount
- Free food
- Professional development assistance

Schedule:

- Flexible hours
- Public holidays
- Rotating roster
- Shift work
- Weekend availability

Supplemental pay types:

- Penalty rates
- Tips

  • Guest Service Agent

    2 weeks ago

    Sydney, New South Wales, Australia Capella Hotel Group Full time

    Sydney, NSW, AUSHourlyFull TimeAbout Capella Hotels and Resorts.Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected, to create the perfect stay for each guest. Our destinations are designed by world-renowned architects. Our restaurants offer...

  • Guest Service Agent

    1 week ago

    Sydney, Australia Voyages Indigenous Tourism Full time

    Relocate to Ayers Rock Resort, NT for a once in a lifetime experience. - Small town, big community feel with staff pool, gym and weekly activities. - Affordable accommodation, shift meals, resort discounts to cut cost of living. - An Epic Icon needs an Epic Team!_ Are you looking for a once-in-a-lifetime opportunity? Ayers Rock Resort is searching for a...

  • Guest Service Agent

    2 weeks ago

    Sydney, New South Wales, Australia Ihg Hotels & Resorts Full time

    Join to apply for the Guest Service Agent role at IHG Hotels & Resorts3 days ago Be among the first 25 applicantsJoin to apply for the Guest Service Agent role at IHG Hotels & ResortsInterContinental Double Bay is looking for an experienced Guest Service Agent or someone with hotel experience looking to take that next stepAs a Guest Service Agent, you will...

  • Guest Service Agent

    2 weeks ago

    Sydney, New South Wales, Australia Mercure It Full time

    Overview Join to apply for the Guest Service Agent role at MERCURE IT Mercure Sydney Bankstown is seeking a dynamic and enthusiastic full-time Guest Service Agent to be the face of our hotel and create lasting impressions for our guests.What will you be doing?Deliver service excellence, from check in to check out and everywhere in between Complete a wide...

  • Guest Service Agent

    2 weeks ago

    Sydney, New South Wales, Australia Voyages Indigenous Tourism Australia Full time $104,000 - $130,878 per year

    An Epic Icon needs an Epic TeamAre you looking for a once-in-a-lifetime opportunity? Ayers Rock Resort is searching for aGuest Service Agentto live and work onsite at Yulara, NT which is 20 min drive from Uluru, one of Australia's most iconic and culturally significant landmarks.We are seeking a customer focused and experienced guest service agent to welcome...

  • Guest Service Agent

    7 days ago

    Sydney, New South Wales, Australia Voyages Indigenous Tourism Full time

    Relocate to Ayers Rock Resort, NT for a once in a lifetime experience.- Small town, big community feel with staff pool, gym and weekly activities.- Affordable accommodation, shift meals, resort discounts to cut cost of living.- An Epic Icon needs an Epic Team_Are you looking for a once-in-a-lifetime opportunity? Ayers Rock Resort is searching for a **Guest...

  • Guest Service Agent

    1 week ago

    Sydney, New South Wales, Australia beBeeGuestService Full time $60 - $90

    Job Title: Guest Service Agent">This role is ideal for individuals who enjoy interacting with people and providing exceptional service. As a Guest Service Agent, you will be responsible for managing arrivals and departures of guests, providing excellent customer service by responding to requests efficiently and courteously.">Key responsibilities include...

  • Guest Service Agent

    2 weeks ago

    Sydney, New South Wales, Australia beBeeHospitality Full time $60,070 - $70,070

    Guest Service Agent JobPan Pacific Hotels Group, a global hospitality leader, is seeking an experienced Guest Service Agent to join their team. The role involves providing exceptional care and hospitality to guests throughout their stay.The ideal candidate will have strong communication and listening skills, with the ability to build rapport with team...

  • Guest Service Agent

    3 weeks ago

    Sydney, New South Wales, Australia MERCURE IT Full time

    Overview Join to apply for the Guest Service Agent role at MERCURE IT Mercure Sydney Bankstown is seeking a dynamic and enthusiastic full-time Guest Service Agent to be the face of our hotel and create lasting impressions for our guests. What will you be doing?Deliver service excellence, from check in to check out and everywhere in between Complete a wide...

  • Guest Service Agent

    2 weeks ago

    Sydney, New South Wales, Australia MERCURE IT Full time

    Overview Join to apply for the Guest Service Agent role at MERCURE IT Mercure Sydney Bankstown is seeking a dynamic and enthusiastic full-time Guest Service Agent to be the face of our hotel and create lasting impressions for our guests. What will you be doing?Deliver service excellence, from check in to check out and everywhere in between Complete a wide...