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Customer Service Officer

3 weeks ago

Wollongong, Australia Warrigal Full time

**Hourly Rate**: $23.39 - $31.62
- Award winning organisation
- A supportive team environment
- Competitive pay and Not for Profit salary packaging

**About the role**:
As the welcoming face and first point of contact for visitors to Warrigal Wollongong, and will provide professional assistance and services to all customers and the wider community. Using your excellent customer service and communication skills you will develop high quality professional customer relationships. You will also support the Management team by completing various administrative tasks in the day-to-day operation of Warrigal Wollongong.
There are a number of casual positions available, this can lead to permanent part time hours.
**To be successful you will need**:

- Minimum of 2 years customer service experience in office administration
- Demonstrated customer service skills
- Demonstrated knowledge of office procedures including cash handling and data entry
- Sound computer literacy skills for accurate and efficient documentation
- Ability to work autonomously and as an effective team member
- Demonstrated strengths in the areas of planning, time management and flexibility
- An understanding of the needs of older people

**Benefits to you**:

- Competitive pay and NFP salary packaging including up to $15,900 in pre-tax earnings plus $2,650 to contribute towards entertainment benefits each FBT year
- Commitment to on-going professional and career development opportunities
- Flexible working arrangements
- Career break schemes and purchased leave
- Get Healthy at Work program
- An intentional workplace culture, working with inspiring people who have passion and heart

**About Warrigal**:
Our workplace culture, what we call ‘The Warrigal Way’, is very important to us. We have a very approachable and supportive team, whether it’s our executive leaders, managers, or any one of our care home staff or volunteers, we support each other to bring the best possible outcomes for our residents and customers. We believe older people should have the opportunity to be themselves, be happy, connected and live great lives. Providing outstanding support and services for older people, that’s our story.

**Job Type**: Casual

**Salary**: $23.39 - $31.62 per hour