Desktop Support Officer

2 days ago

Sydney, Australia Axiom Technologies Full time

Please find below the job description accordingly.

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization's desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
IT Skills and Experience

**Desired Experience**:
Computer OS/Peripherals troubleshooting
Handling Different PC Operating Systems ( Windows 7/8 and 10)
Performing Hardware Software Installation ( understanding of deployment tools like SCCM)
Basic knowledge of SOE and group policies
Printer support
Good knowledge of MS Office tools installation & troubleshooting
Excellent customer service and people skills
Field experience supporting a variety of technologies and services
Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure

**Personal Attributes**:
Excellent End-user computing skills.
Good knowledge of Infrastructure support.
Strong analytical and problem-solving capabilities
Well-organized and extremely detail-oriented
Strong customer service ethic and great communication skills, both oral and written
Passionate about delivering quality no matter what you are doing
Can work both independently and in a collaborative team-oriented environment
A self-starter, motivated to push the limits and think outside of the box
Fondness for solutions that are simple, elegant, and effective
Ability to work with and maintain confidential information

**In-depth knowledge of**:
Windows OS (e.g. XP, Vista, Windows 7, 10)
PCLaptop hardware
PCLaptop peripherals, including printers
Mobile devices

**Basic knowledge of**:
Active Directory
Exchange
Apple OS
SCCM
IT Qualifications

**At least two of the following**:
PCLaptop OEM Maintenance Certification
CompTIA A+ Certification
Microsoft Certified IT Professional (MCITP) certification in the desktop area
Microsoft Office Specialist (MOS) Certification
Experience in a similar role
6+ months of relevant experience.

  • IT Desktop Support Officer

    2 days ago

    Sydney Central Business District, Australia HAYS Full time

    Desktop support officer - $45-$50 + super per hour - North Sydney **Your new company** This education organisation is currently seeking a highly experienced desktop support officer with AV experience. This will initially be a 6-week contract with potential to go permanent at the end. It is fully onsite work in North Sydney. **Your new role** As a desktop...

  • Desktop Support Officer

    6 days ago

    Sydney Central Business District, Australia Enterprise IT Resources Pty Ltd Full time

    Desktop Support Officer - Contract Type: - Full Time- Location: - Sydney CBD - New South Wales- Salary: - AU$75000 - AU$85000 per annum + 17.5% Superannuation- Reference: - 7032- Contact Name: - Michael Romarate- **Job Description**: **The Client** This government body is seeking an experience **Desktop Support Officer** to work in a large and complex...

  • Desktop Support

    2 weeks ago

    Sydney, Australia Total IT Global Full time

    Desktop Technician will provide day to day local **Functions include**: - Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. - Provide first level contact and problem resolution for customer issues. - Work with Third Party Vendors to remediate...

  • Desktop Support

    4 days ago

    Sydney, Australia Total IT Global Full time

    **Roles & responsibilities**: Desktop Technician will provide day to day local **Functions include**: - Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. - Provide first contact and problem resolution for customer issues. - Work with Third...

  • IT Desktop Support Officer

    1 week ago

    Sydney, Australia Axiom Technologies Full time

    We are looking for the capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end users within the organisations desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. IT Skills and Experience **Desired Experience**: Computer...

  • Desktop Support

    2 weeks ago

    Sydney, Australia Total IT Global Full time

    Main Responsibilities include: - Provide 1st line IT support to end-users with their computing devices like desktop, laptop, mobile, printers, basic network devices and other IT peripherals, which includes testing, identifying, repairing, resolving, and documenting end user technical issues without violating the hardware warranty or security compliance...

  • Desktop Support

    5 hours ago

    Sydney, Australia HAYS Full time

    9 Month Desktop Support contract position with potential for extension A government organisation in South Sydney is looking for a Desktop Support Engineer on an initial 9-month contract position with the potential for extension. This is 5 days on-site, paying a competitive daily rate. **What you'll need to succeed** - Extensive experience on Desktop and...

  • Desktop Support Engineer

    5 days ago

    Sydney, New South Wales, Australia Better Staff Full time $60,000 - $90,000 per year

    IT Desktop Support (Level 1 & Level 2 Opportunities)SydneyGreat IT Support role with amazing perksPermanent Position - Full time on-siteJoin a well-established Australian business that has expanded internationally and continues to grow. They're known for looking after their employees, offering plenty of perks and creating a culture where people coming into...

  • IT Desktop Support

    2 hours ago

    Sydney, New South Wales, Australia PharmaCare Full time $90,000 - $120,000 per year

    About usAt PharmaCare, we are dedicated to enriching people's lives through improved health and wellness. As an Australian born and built success story we are proud of our heritage and remain a 100% Australian owned and family operated business. We have built on our success at home, with sales and marketing operations in China and SE Asia, where we sell and...

  • Desktop Support Specialist

    2 weeks ago

    Sydney, Australia Stefanini, Inc Full time

    The Level 2 Team is considered the face of IT and for our clients the window to the wider technology groups. Its responsibilities lie predominately in resolving BAU tickets created by the Level 1 Team and reacting to escalations. Individual team members will attend a clients' desk to provide best-in-class technology support or use remote tools to assist...