Village Manager

In this hands-on position, you will play a key role to ensure the operational and financial success of the village are maintained, as well as the general wellbeing of our residents.

As the Village Manager, you will develop and maintain outstanding working relationships with internal and external stakeholders and play an active role in the village and wider local community.

The Geneff Village consists of 69 villas which is located next to Geneff Aged Care Home in Innaloo.

As part of the team, you will work with sales and property to achieve resales targets and refurbishments to a high standard for the best outcome of residents and the Village.

Additionally, you will have excellent communication and interpersonal skills that will allow you to interact with your team & residents effectively. Beyond technical expertise, Bethanie Group is seeking someone with a genuine passion for retirement living and understanding of the value it provides to the residents and their families.

This role is being offered on a **permanent full-time basis (38 hours per week),**

**Monday to Friday, (8:00 am-4:00 pm)** or **(9:00 am to 5:00 pm).** This role requires an element of being ‘**on-call’** in an emergency situation.

**About the role**:

- Actively promote the village & assist with ‘Open Day’ programs & all sales and marketing events as required
- Be the primary point of contact for residents. You will take ownership and be responsible for proactively anticipating resident needs, addressing their concerns and ensure the site delivers an outstanding quality of life
- Promote, organise and facilitate resident activities, functions and events that enhance resident lifestyle and enjoyment
- Assist in management sales enquiries and smooth the transition of new residents into their new villas and welcome them into the Village Community.
- Communicate with residents on a regular basis regarding activities, services, building improvements etc.
- Ensure appropriate maintenance and presentation of the site

**Skills and experience**:

- Experience in either the hospitality / service / health or retirement industry
- Prior Management experience essential
- Demonstrated knowledge of the Retirement Villages Act and understanding the needs of older people.
- Strong work ethic, internal drive and the ability to go the extra mile to ensure you deliver an outstanding customer experience
- Excellent written and verbal communication skills - including the ability to communicate effectively with various individuals of varying ages and backgrounds
- High level of organisational and attention to detail skills
- Ability to manage budgets, interpret financial statements and use financial management software
- Current Drivers licence
- Willingness to obtain relevant vaccinations as required

**Working with Bethanie**

At Bethanie we are committed to being an employer of choice by creating a supportive and compassionate environment for our people, customers and residents.

As well as being part of a stimulating and nurturing work environment, you will also have access to the following benefits:

- Salary Packaging up to $15,899 per annum. Salary Packaging allows you to pay for your expenses with money from your salary before tax is taken out. Pay less tax, and your take home pay increases
- Banking, insurance and retail discounts and benefits
- Rewarding career with a supportive culture
- Professional development and training opportunities
- Flexible working arrangements

**To Apply**

Please note we reserve the right to withdraw this advertisement prior to the closing date. If you require any further information, please contact our Careers team on **131 151.