Enterprise Partner Success Manager

2 days ago

Melbourne, Australia Uber Full time

#Greatmindsdontthinkalike At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts.

**About the Team**:
UberEats has been a market leader in Online Food Delivery for the past five years. While there are many Aussies and Kiwis that have ordered a meal through us, there are many others who could benefit from our products and services. Our challenge is growing all sides of our marketplace so that we can provide the best customer experience possible for our consumers, as well as facilitating growth and earnings for our merchants and drivers.

**About the Role**:
The Enterprise Partner Success Manager drives business growth and product adoption with our large restaurant partner groups in Australia, expanding our business together in mutually beneficial ways. A successful Partner Success Manager deeply understands our restaurant partners; builds strong relationships with decision makers and influencers throughout the organisation; and effectively identifies and exploits opportunities to improve core business metrics for our restaurants and for Uber Eats.

**Your Impact in Role**:

- Lead post-deal partner management for a book of Australia's high value and high potential restaurant partners
- Own partner relationships to yield tangible metrics outcomes. Achieve revenue growth targets for your partners and ensure high retention by driving mutual business value.
- Understand the stakeholder landscape and ensure we have strong relationships throughout our restaurant partner organisations. Represent Uber at relevant events at national and local levels.
- Conceive, design and lead growth initiatives with our restaurant partners and drive through to completion, working cross functionally with Uber's internal teams and our restaurant partners

**The Experience You'll Bring**:

- You have previous customer-facing experience at executive levels, and have been accountable for achieving business targets or delivering a quota.
- Commercial acumen. Understanding of how businesses and organisations work and how to navigate a partner's business
- Excellent communication skills and the ability to manage diverse stakeholders across businesses and levels.
- Project management and organisational skills. Experience working cross-functionally strongly preferred. Marketing experience is a plus.

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