Cultural Infrastructure Administration Officer

**Salary $35.92 per hour + 11.5% Superannuation**:

- **Part Time**:

- **Based at the Box Hill Town Hall**

At Whitehorse City Council, community is at the heart of everything we do. To stay ahead of and best respond to the evolving changes and needs of the community, the organisation is undertaking an exciting journey that will transform ways of working and will empower employees to be innovative and constantly striving towards providing excellent customer experience at all times. The five pillars of our transformation focus on:

- Excellent Customer Experience and Service Delivery
- Great Organisational Culture
- Innovation and Continuous Improvement
- Good Governance and IntegrityLong Term Financial Sustainability

**The role**:
Based at Box Hill Town Hall, the Cultural Infrastructure team, part of the Arts and Cultural Services department, are looking for a permanent part administrative go getter.

With Social Media and copy writing experience, exceptional reception and customer service skills and a can do attitude, you will be supporting a friendly, busy team who manage events at the Town Hall as well as supporting all our Community Groups in our Community Halls and Senior Citizen Centres and the Town Hall Hub tenants. Each day will be different: taking bookings, posting social content, raising purchase orders, creating reports.

**About you**:
To be considered for this position you will have:

- Previous experience in a customer service / administrative support role preferably within local government, the Arts or hospitality industries.
- Working knowledge and understanding of booking systems along with proficient skills in Microsoft Office are essential, including Word, Excel, and Outlook
- Experience updating websites, copy writing and creating social media content.
- Sound oral and written communication skills to effectively communicate with clients, other employees and the public and for the preparation of standard reports.Ability to manage time and plan and organise their own work.

**In return, we will offer**:
**The ability to make a difference -**Working at Whitehorse City Council you contribute to making a real difference in the lives of the community and those that live, learn, work or visit Whitehorse. Every day you really will see how the work you're involved in benefits the diverse community.

**Great working conditions**- a professional environment, friendly and supportive teams and a flexibility program that promotes employee work life balance.

**An extensive Health and Wellbeing offering**- Employee assistance program, private health insurance benefits, health checks (skin, hearing and vaccinations), discounted gym membership and facilities (e.g. Theatre, Arts, Leisure) and an active health and wellness program (e.g. stretching, healthy eating demonstrations and health challenges.

**Transformation**:

- We are in a time of transformation to stay ahead of the evolving changes and needs of our community. Together, we are on an exciting journey to empower all of our employees to be innovative, and constantly strive towards continuous improvement.

**Reward & Recognition -**extensive reward and recognition program, corporate learning offerings, study assistance and comprehensive leadership development programs.

**Further Information**:
Further information is available from Helen Ellis on 9262 6241. To apply, please submit a copy of your resume (max 5 pages) and one page statement addressing the selection criteria and what you would bring to the role by 27 January 2025.

**Come and join the transformation**
- Download the Position Description: _

Cultural Infrastructure Administration Officer
- City of Whitehorse is a culturally and linguistically diverse community. We are proud of the diversity of our workforce and recognise the strength this provides in meeting the needs of our community. We are committed to upholding a safe, inclusive and respectful workplace that values the contribution of all. _
- Whitehorse City Council is committed to being a child safe organisation. We recognise our responsibilities to keep children and young people safe from harm and have established policies, procedures and training to achieve these commitments.ABOUT US
The City of Whitehorse, located 15 kilometres east of the Melbourne CBD, is a culturally diverse community of almost 177,000 people. Whitehorse includes the suburbs of Box Hill, Burwood, Nunawading, Blackburn, Mitcham, Forest Hill and Vermont and is characterised by quiet tree-lined residential streets, an abundance of parks, gardens and natural bushland reserves, bustling shopping centres and a diverse range of arts, cultural, sports and leisure facilities.

Whitehorse City Council provides more than 100 services and facilities across a range of areas within our community services, city development, infrastructure, corporate services and transformation directorates. Whitehorse is one of Melbourne’s largest metropolitan councils with a workfor