Er/ir Investigator

2 weeks ago

Melbourne, Australia Robert Half Full time

Join one of Australia's top non-for-profit disability services organisation as an ER/IR Investigator for employee focused investigations.

**About the Company**

Our client is one of Australia's most renowed disability service provider, with over 50 years of experience they have been dedicated to delivering a top-notch support service to individuals with disabilities. Their collaborative approach involved working alongside individuals with disabilities as well as their families and caregivers, to empower them in leading the lives they desire.

**About the Role**

In this role, you will be responsible for managing employee-focused investigations related to allegations and/or disclosures of client abuse, neglect, or substandard quality of care.

As the Investigator, you will play a pivotal role within our People & Culture team. You will collaborate closely with both internal and external stakeholders to ensure a cooperative environment throughout the investigation process. Your expertise will position you as a respected authority in employee investigations.

Reporting to the Manager of Recruitment, Employment, and Investigations, the Investigator operates in close collaboration with the Employee Relations team.

**Duties**
- Managing investigations related to employee conduct, focusing on allegations of client abuse, neglect, or inadequate care quality.
- Speaking with witnesses to determine events taken place on site.
- Carrying out investigations, employing an equitable approach that ensures procedural justice for all participants, and strictly adhering to confidentiality mandates.
- Collaborate and negotiate effectively with internal and external stakeholders to maintain a cooperative atmosphere during investigations.
- Cultivate a reputation as a knowledgeable authority in employee investigations, known for your unbiased approach.
- Drafting up investigation reports for relevant executives
- Assisting learning and development team to train employees on how to improve based on findings from investigations.
- Aiding the People & Culture team with ad-hoc administration duties.

**Skills & Experience**
- Strong report writing skills.
- Excellent communication skills, especially with communicating with people from diverse backgrounds including people with disabilities.
- High-level of stakeholder engagement skills.
- Experience with running investigation processes from end to end.
- Ideally able to understand RiskMan incident reporting software.
- Proficient in Microsoft Office suite.
- Confident in working autonomously
- WWCC, Police Check and NDIS Worker Screening Check Required

**Culture**

Our client offers an exceptional culture which revolves around fostering equality. With a presence across over 100 sites, a dedicated team of 2,000+ staff, and a commitment to serving 6,000 clients, they prioritise your well-being and growth. Be a part of a community that values you and the principles of fairness and support.

**Benefits**
- Flexible working arrangements
- Company car available
- Plenty of opportunity for growth
- Well-established organisation

***

**Job Reference No: 06810-0012771632BS

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