Cemetery Services Officer

5 days ago

Bathurst, Australia Bathurst Regional Council Full time

**About the role**:
Bathurst Regional Council is currently seeking a Cemetry Services Officer to manage the day-to-day operations of Council’s cemeteries within the Bathurst Region ranging from customer service delivery, coordination of cemetery maintenance, ensuring regulatory compliance, policy development, providing technical advice and community consultation / involvement.

**Key Requirements**
- Coordination and supervision of maintenance staff / contractors and or volunteer programs relating to cemetery maintenance
- Development of policies and programs for the operation / management of Council’s Cemeteries.
- Consultation with stakeholders, including community interest groups, state and federal government and other funeral services stakeholders
- Ensuring legislative / reporting requirements of Council’s various cemeteries are complied with
- Developing and maintaining cemetery records, and
- Providing cemetery services to customers in accordance with Council’s adopted policies.

**Key Experience/Qualifications**:

- Tertiary qualifications in administration, customer service, or related field
- A minimum of two years’ experience in a customer service or cemetery operations role
- Experience in handling sensitive situations and providing compassionate customer service, particularly involving bereavement, grief, or other emotional situations
- Ability to multitask, organise and priorities work activities in a high volume and sensitive environment
- Demonstrated high level and written communication skills with the ability to clearly convey information, instil confidence and develop good rapport
- Current class C NSW drivers licence
- Demonstrated capacity to manage difficult customers and resolve conflict or disputes between stakeholders
- Solid working knowledge of relevant legislation pertaining to cemetery operations
- Demonstrated experience in the management of staff
- Class C NSW Drivers Licence

**Desirable Experience/Qualifications**:

- Experience in a Local Government Environment
- Certificate III in cemetery and Crematorium Operations
- Knowledge and understanding of legislative and regulatory frameworks.

**What we can offer**:

- Work/Life Balance
- Rostered day off every third week
- Generous leave entitlements
- Corporate gym membership
- Employee education assistance
- Access to training and professional development opportunities
- Access to confidential employee assistance program

To view the Position Summary click here

**This position requires a pre-employment health assessment which includes a functional, audio and drug and alcohol screen.**

**Salary**:$1,615.10 to $1,696.99 per week + superannuation

**Position Status**:Permanent Full-time

**Hours of work**:38 hours per week with an RDO every third week

**Application closing date**: Sunday, 26 October 2025, at 11.59pm

**Contact Officer**: Mark Kimbel - 02 6333 6285.
- Bathurst Regional Council is committed to being a flexible, safe, equal and inclusive workplace where diversity is embraced and supported._
- We are also committed to being a Child Safe organisation with a zero tolerance for child abuse._

**How to Apply

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